Corporate Office Administrative Assistant

The CSO Administrative Assistant serves as the face of the Community Support Office (CSO) creating a welcoming professional and service-oriented environment that reflects Waltons Mission and Vision. This role acts as a Hospitality Ambassador and CSO Coordinator supporting team members guests candidates residents vendors and business partners while ensuring efficient daily office operations.

The CSO Administrative Assistant enhances the guest employee and candidate experience through exceptional customer service administrative support office coordination technology utilization and continuous process improvement.

Key Responsibilities

Hospitality & Guest Experience

• Serve as the first point of contact for visitors candidates business partners and guests.
• Provide a warm professional welcome and maintain an inviting office environment.
• Coordinate guest accommodations meeting preparations and special visits.
• Represent Walton professionally while promoting a culture of hospitality service and relationship building.
• Manage office refreshments and coordinate food service for meetings trainings and employee events.

Office Operations & Administrative Support

• Manage incoming calls emails mail deliveries and visitor requests.
• Coordinate meeting schedules conference rooms office events and employee engagement activities.
• Maintain office supplies equipment directories and common areas.
• Support leadership and team members with administrative projects and special assignments.
• Identify report and coordinate resolution of office facility needs while recommending improvements that support an efficient professional and welcoming environment.

Community Support & Employee Experience

• Assist residents and applicants by providing information and directing inquiries to appropriate resources.
• Serve as the initial point of contact for candidate check-ins interview preparation and orientation activities.
• Coordinate office communications and foster employee engagement through office events recognition programs and celebrations.

Technology & Process Improvement

• Utilize Microsoft Office SharePoint ServiceNow Concur and other company systems effectively.
• Maintain accurate records calendars reports and office communications.
• Troubleshoot basic technology issues and coordinate with IT as needed.
• Identify opportunities to improve administrative processes efficiency and service delivery.

Marketing & Communications Support

• Assist with marketing mailings office communications and promotional materials.
• Review company websites and marketing resources for accuracy and consistency.

Qualifications

Education

• High School Diploma required.
• Associates or Bachelors Degree preferred.

Experience

• Experience in office administration hospitality customer service or corporate support.
• Proficiency with Microsoft Office Suite and business technology systems.
• Ability to manage multiple priorities in a fast-paced environment while maintaining exceptional service standards.

Core Competencies

• Hospitality and customer service excellence
• Professionalism and discretion
• Strong communication skills
• Organization and attention to detail
• Technology proficiency
• Problem-solving and adaptability
• Relationship building and collaboration
• Dependability and accountability
• Servant leadership mindset
• Commitment to Waltons Mission and Values

This position is ideal for a highly organized service-focused professional who enjoys creating exceptional experiences while supporting the efficient operation of Waltons Community Support Office.