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Contracts SpecialistContract Administrator
Job Location:
Job Location:
Nashville, TN - USA
Hourly Salary:
USD 29 - 29
Hourly Salary:
Posted:
8 September 2026 (16 hours ago)
Posted:
Application Deadline:
6 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Job Summary:
- This is a hybrid role: 2 days onsite and 3 remote.
- This is a 1t shift job: either 07:00 AM to 04:00 PM or 08:00 AM to 05:00 PM.
Your Profile:
The ideal candidate should be a strong independent contributor that works well in a team environment. The candidate is also proactive has strong leadership demonstrates excellent analytical and problem solving skills is detail-oriented and has experience in supporting a high-volume sales team.
The Contract Operations Specialist possesses extensive knowledge and understanding of the Customer Services business and portfolio offerings; reviews proposals for compliance prior to order acceptance creates and operationalizes orders in the ERP system and manages service contracts throughout their lifecycle including large-scale accounts.
Roles & Responsibilities:
The ideal candidate should be a strong independent contributor that works well in a team environment. The candidate is also proactive has strong leadership demonstrates excellent analytical and problem solving skills is detail-oriented and has experience in supporting a high-volume sales team.
The Contract Operations Specialist possesses extensive knowledge and understanding of the Customer Services business and portfolio offerings; reviews proposals for compliance prior to order acceptance creates and operationalizes orders in the ERP system and manages service contracts throughout their lifecycle including large-scale accounts.
Roles & Responsibilities:
- Performing contract review for compliance to ensure all applicable policy criteria have been satisfied.
- Analyzing and limiting business risks.
- Ensuring accuracy and operationalization of customer deliverables in accordance with corporate policies.
- Creating customized timely and accurate invoicing per terms of service contract.
- Confirming a valid path to cash.
- Ensuring revenue recognition is in line with finance requirements.
- Serve as the point of contact for other team members and internal and external customers.
- Possess extensive knowledge in departmental systems and tools.
- Utilize critical thinking to analyze complex contract requirements special provisions pricing internal approvals and terms and conditions to ensure compliance with appropriate laws regulations and corporate policies.
- Creatively consult with sales and/or service proposals on alternative options to provide guidance of requirements.
- Communicate contract policies and practices to the internal business partners.
- Create and maintain departmental procedures.
- In-depth knowledge of cross functional processes and quality impact throughout the value chain.
- Proven ability to work with business partners; streamlining processes and creating cross-functional partnerships.
- Manage increasingly competing priorities and deadlines providing outstanding support to our internal partners and external customers.
- Proactively support teammates with workload volume as bandwidth allows.
- Maintain a winning partnership with Sales and other internal teams to ensure continuous alignment with joint goals and objectives.
- Explore growth opportunities with Sales and other internal business partners to assist in delivering superior customer value through the service contract process.
- Seek out opportunities to challenge yourself and others; finding new ways to positively affect the team the customer and the business.
- Participate in or lead project development and execution for continuous improvement.
- Display role model behavior; train and coach others as opportunities arise.
- Assist with fiscal close reports and procedures.
- Research and resolve customer billing disputes escalating as needed.
- Support other business functions to achieve shared business objectives.
- Escalate items as needed to management partnering to drive solutions.
Minimum Qualifications
- Bachelors degree in business or related field preferred or equivalent experience.
- 3-5 years experience in sales support within a customer service and or contract processing environment.
- Passion for customer experience operational excellence and continuous development.
- Eager to take on new tasks/responsibilities; develops and shares best practices.
- Excellent and concise oral and written communication skills including active listening.
- Strong interpersonal skills with positive attitude.
- Ability to work in a fast-paced environment advocating change.
- Strong organizational skills and aptitude for detail.
- Proven ability to use good judgment and make confident decisions under defined policies and procedures.
- Extensive knowledge of Philips Healthcare products and industry standards.
- Ability to work under minimal supervision on day-to-day activities maintaining a high degree of integrity.
- Practitioner of continuous improvement methodologies.
- Overtime as required to meet business demands.
- Intermediate to advanced skills in MS Office (Word and Excel).
- Intermediate math skills and business acumen.
- Proficient typing and 10-key data entry by touch.
- Familiar with working in CRM and ERP systems.
Required Experience:
IC
About Company
Lutheran Social Service of Minnesota expresses the love of Christ for all people through service that inspires hope, changes lives, and builds community.
