Contracts & Invoicing Analyst
Milwaukee, WI - USA
Job Summary
Analysts act as consultants to provide the research and insight that clients need to make an informed data-backed decision. This team plays a critical role in supporting engagements where revenue is generated through managed billing. Under this business model our company manages all billing and invoicing between expert consultants and attorney clients.
On a daily basis you will:
Receive and review invoices from different individuals (Experts) for accuracy and completeness ensuring all required itemization is included.
Enter invoice data into Salesforce and generate corresponding client-facing invoices.
Send invoices to attorney clients and follow up as needed to ensure timely payment.
Maintain clear consistent communication with both experts and attorneys via email and phone.
Manage follow-ups and clarifications related to invoice submissions payments and related documentation.
Provide exceptional customer service and maintain professionalism in all interactions.
Qualifications :
What You Bring:
- A desire for a promising career (not just a job) and a willingness to put in the time to succeed.
- A corporate internship or relevant experience is beneficial.
- Strong communication skills both written and verbal with the ability to engage professionally on the phone with experts and attorneys.
- A client-focused mindset prior customer service research or consulting experience is a huge plus.
- Critical thinking and attention to detail to assess expert credentials and case requirements effectively.
- A self-motivated competitive drive with the ability to multitask and work autonomously.
- A collaborative team-oriented approach with a commitment to excellence.
- Tech-savvy and adaptable comfortable using cloud-based solutions like Salesforce.
- A bachelors degree in a major with research as a foundation is beneficial but not required
Additional Information :
Why Join Us
- Gain insider exposure to the legal industry and high-profile litigation.
- Develop invaluable research and analytical skills applicable across industries.
- Work in a dynamic fast-paced environment where no two cases are the same.
- Be part of a team that values curiosity innovation and professional growth.
- And in addition to best in class benefits including a 401(k) match we provide lunch in the office on Wednesday and Friday.
This role operates Monday - Friday 8:00AM - 5:00 PM CST (Hybrid)
If youre looking for an engaging role that blends research communication and client service wed love to hear from you!
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Full-time
About Company
We cannot provide Work Visa support for this role at this time. ABOUT USExpert Institute is the nation's leading expert consulting and insights platform, helping client law firms win more cases and increase their profitability. Established in 2010, Expert Institute has grown signific ... View more