Contents Restoration Supervisor

• Free uniforms
• Opportunity for advancement
• Paid time off
• Profit sharing
• 401(k)
• 401(k) matching
• Competitive salary

• Coordinate and perform contents-restoration services as scheduled
• Lead and assist with pack-outs and pack-backs
• Photograph inventory label pack move clean store and return customer belongings
• Handle furniture clothing electronics keepsakes and other personal property with care
• Maintain accurate and detailed job files inventories photographs and project notes
• Use SERVPRO systems and procedures to track contents throughout the restoration process
• Communicate clear expectations to technicians and supervise their work as the team grows
• Maintain quality-control standards during packing cleaning storage and pack-back activities
• Provide a professional compassionate and positive customer experience
• Communicate project progress concerns and delays to the Contents Manager and office team
• Identify jobsite safety hazards and help establish appropriate control measures
• Follow and enforce company safety and risk-management procedures
• Manage labor and consumable usage on assigned projects
• Protect and properly use company vehicles equipment materials and supplies
• Maintain an organized warehouse cleaning area and customer storage system
• Perform assigned vehicle and equipment inspections and maintenance
• Help train and coach future Contents Technicians
• Assist with facility and grounds maintenance as assigned
• Continue developing knowledge of restoration methods cleaning products equipment and contents services
• Perform other duties as assigned

• A self-starter who takes initiative and follows through
• Highly organized and able to manage multiple tasks
• Driven to complete work efficiently and correctly
• Detail-oriented especially with inventories and documentation
• Customer-centric and able to communicate with empathy
• Dependable accountable and professional
• Comfortable leading by example
• Careful and respectful when handling customers belongings
• Able to solve problems and adapt when project conditions change
• Comfortable working independently and as part of a team
• Interested in helping build a growing department

• High school diploma or GED required
• At least one year of experience in cleaning restoration construction moving warehousing logistics or a related field preferred
• Previous supervisor crew-lead or team-lead experience preferred
• IICRC certifications preferred
• Strong written and verbal communication skills
• Strong organizational and problem-solving skills
• Basic computer and mobile-technology skills
• Ability to follow written and verbal instructions
• Valid drivers license and satisfactory driving record
• Ability to pass applicable background and employment screenings

• Productivity and job completion
• Inventory and documentation accuracy
• Quality control
• Customer satisfaction
• Labor and material management
• Safety and operational compliance
• Team development and department growth

• Regularly lift up to 50 pounds independently
• Occasionally lift up to 100 pounds with assistance
• Walk and stand for extended periods
• Drive bend kneel climb ladders push pull lift and carry
• Work at ceiling heights and in tight spaces
• Move furniture boxes equipment and customer belongings
• Work with and around cleaning products and chemicals
• Work around dust fumes odors and airborne particles
• Work in hot cold loud dirty or otherwise challenging conditions
• Wear appropriate personal protective equipment including a respirator when required

• Competitive hourly pay
• Performance-incentive opportunities
• Hands-on training and professional development
• Access to established SERVPRO systems and resources
• The opportunity to help build a growing department
• Advancement opportunities as the contents team expands
• A supportive team-oriented work environment
• The opportunity to help customers recover important belongings after property damage
• Benefits and paid-time-off details provided during the hiring process

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.