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Contents Estimator

Servpro


Job Location:

Winston Salem, NC - USA

Yearly Salary: $ 55000 - 60000
Posted: 21 August 2026 (Yesterday)
Application Deadline: 18 November 2026
Vacancies: 1 Vacancy

Job Summary

Do you have excellent communication skills with supervisors employees and customers and are able to effectively manage a variety of situations on a day-to-day basis Are you skilled at using up-to-date technology to drive processes and systems in a fun fast-paced office environment
As an Contents Estimator you will be front and center of office and business operations providing administrative support services and maintaining office systems procedures and policies. Youll ensure that the daily job tasks run smoothly and that the highest quality customer service is delivered by office staff and employees. And most importantly with all team members at Servpro youll help people when they need it most!
If youre ready to start a career where you do something different every day and enjoy knowing that youre making a difference in the lives of our customers and team members we want to talk to you!

Why You Should Join Our Team as a Contents Estimator

  • Professional training and development. We recognize that your success is our success! Our goal is to help you meet your personal and professional goals while also partnering with our team to reach business goals together!
  • This is a career. With the ability to independently manage projects and directly affect outcomes your career growth opportunities are in your hands! Company growth is your growth!
  • Autonomy. Youll have a lot of independence as a Contents Manager with your ability to make quick decisions and flexibility in how you create systems to communicate with and help the team throughout the day.
  • Youll be helping people when they need it most. Youll be one of the first points of contact when helping people at one of the most challenging times of their life. Youll lead a team to make a huge impact in the community by restoring properties back to pre-loss condition.
  • This is a stable industry. Restoration services will always be needed when a disaster strikes at someones home or business. This means youll have a long-term opportunity to use your skills with us at Servpro.
Your Responsibilities as a Contents Estimator

Youll be a key component of our team responsible for creating systems implementing procedures holding the team accountable and reporting daily and weekly updates. As you grow in experience here are some of the things you will do:

  • Receiving incoming calls from clients vendors insurance companies and field staff.
  • Communicate with customers throughout restoration process
  • Assist with the scheduling of services with staff customers and insurance
  • Writing repair and mitigation estimates in Xactimate
  • Accounts Receivable following up on outstanding invoices and collections.
  • Following up on estimate approvals
  • Clerical duty as required including customer and job data entry into proprietary software
  • Run weekly job progress meeting to make sure Fusion is updated

How to be Successful as an Estimator

Your success as an Estimator is entirely within your control.

We wont sugarcoat it; we deal with emergencies! With emergencies comes high stressed customers who at times may need empathy and reassurance that everything will be ok. Exceptional communication in all situations will be important.


Youll be a great fit to grow in this role if:

You know how to provide exceptional customer service. You show empathy for the customer you are friendly and you are always professional in both your appearance and your attitude.

You have great attention to detail. This is key to ensuring that the detailed documentation of a loss are accurate and complete. Using the latest systems and technology to document and process jobs ensures that we do projects right the first time every time.

You are a team player. As part of a team passionate about helping others you must be dedicated to excellence and ready to step up and help no matter what.

You are positive and have a resilient attitude. You find excitement in the unknown and are eager to show up on time to do what it takes to get the job done.


Job Requirements for the Estimator

Here are the minimum requirements to be considered for this job.

  • Must have a valid drivers license.
  • Must be able to lift 50 pounds unassisted.
  • Must be able to wear respiratory equipment and PPE.
  • Must be available to work after hours and on rotation for emergency calls.
  • Must have experience with Xactimate Adobe Word and Excel

Benefits

The pay range for this position is $ per year salary.

15 days paid time off per year.
401k





Picture yourself here fulfilling your potential.

At SERVPRO you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO career opportunities near you is easy! We look forward to hearing from you.


All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.


About Company

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The best restoration company near you, SERVPRO is available 24 hours for commercial & residential property emergencies like water damage, fire cleanup, mold damage & more.

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