Content Moderator (In Office Austin)
Austin, TX - USA
Job Summary
Position Summary:
The Content Moderator will carefully examine diverse content formats (text images videos & audios) to identify and flag issues such as: factual inaccuracies harmful or offensive language biased or discriminatory content and any potential violations as per policy. Ensure the accuracy relevance and coherence of content generated by our AI models. Ensure the accuracy relevance and coherence of content generated by our AI models. Accurately label and categorize content to improve the performance of machine learning algorithms. Keep abreast of the latest AI trends ethical guidelines and industry best practices.
Additional Job Duties:
- English Communication (Written & Spoken): Clearly and concisely communicate findings recommendations and concerns in written reports and documentation.
- English Comprehension: Read/Listen and understand complex technical documentation/ AI generated content and research papers related to AI models.
- Learnability and Flexibility: Quickly grasp new concepts and adapt to evolving AI technologies and methodologies.
- Execution and Organization: Work systematically and efficiently to meet deadlines and deliver high-quality evaluations.
- Adaptability and Ambiguity Tolerance: Thrive in dynamic and uncertain environments effectively navigating complex and evolving challenges.
- Stress Tolerance (Resilience): Maintain composure and productivity under pressure effectively managing competing priorities.
- Analytical Decision Making: Critically analyze data and information to make informed and objective assessments.
- Attention to Detail: Meticulously examine model outputs to identify subtle biases errors or potential risks.
- Emotional and Social Awareness: Understand the potential societal impact of AI models and consider diverse perspectives.
- General Awareness: Stay informed about current trends best practices and ethical considerations in AI development and deployment.
- Content Moderation Simulation: Assess potentially sensitive or harmful content with objectivity and in accordance with established guidelines.
Requirements:
- HS Diploma or GED
- Familiarity with AI concepts and machine learning
- Strong attention to detail and analytical skills
- Excellent written and verbal communication skills
- Ability to work independently and as part of a team
Preferences:
- Bachelors degree in English or related fields
- Experience in content moderation/Voice Call Center or quality assurance
About Company
As a global leader, Wipro blends consulting and AI expertise across design, engineering and operations to accelerate business transformation and deliver future-ready technology.