Content Delivery Lead

Job Title: Content Delivery Lead
Duration (Contract): 12 Months
Client Location: Austin TX

Location Preference: Onsite

Job Description:

As Content Delivery Lead you will focus on delivery coordination of digital experiences-owning the day-to-day orchestration of experience creation review/approval publishing and launch readiness. You will partner with Marketing stakeholders content authors compliance/approvers and delivery partners to ensure experiences move through workflow processes efficiently risks are surfaced early and launches happen on time with high quality.

Key Responsibilities

Experience Workflow & Launch Delivery Coordination:

• Coordinate end-to-end experience delivery across creation editorial review compliance/approval publishing QA and launch-ensuring work moves through defined gates with clear entry/exit criteria.
• Build and maintain detailed delivery plans and production schedules (workback plans milestones cutover/run-of-show) for site experiences and releases.
• Manage intake and prioritization of experience requests; confirm required inputs (content assets metadata tagging routing) and ensure readiness before entering production.
• Track dependencies risks issues and decisions (RAID) across Marketing technology and approval partners; proactively escalate blockers and drive timely resolution.
• Facilitate cross-functional working sessions daily/weekly status cadences and stakeholder updates; ensure alignment on scope sequencing and launch readiness.
• Partner with content authors UX and platform teams to validate publishing requirements (templates components CMS constraints) and confirm experiences meet quality accessibility and compliance standards prior to go-live.
• Support launch execution and post-launch stabilization by coordinating checklists monitoring and follow-ups; capture learnings and refine playbooks templates and processes for continuous improvement.

Change Management & Operational Readiness:

• • Assess and document change impacts to content teams and stakeholders (process roles tools governance) and translate them into actionable plans.
  • Create and maintain operating artifacts (SOPs checklists workflows templates) that enable repeatable experience production and launch.
  • Support communications and enablement for new publishing processes and AI tooling; coordinate office hours and feedback loops to improve adoption.
  • Promote disciplined governance and documentation so teams have clarity on decision rights approval routing and escalation paths.

Required Skills Experiences Education and Competencies:

• 5 years of experience coordinating delivery for digital experiences (web CMS marketing platforms) including content creation workflows reviews/approvals publishing and launch execution.
• Proven project management skills with the ability to build integrated plans manage dependencies and maintain rigorous status/RAID tracking; familiarity with Agile ways of working and release coordination.
• Highly detail-oriented with strong quality instincts-able to manage multiple workstreams while maintaining accuracy in requirements checklists and publishing details.
• Proactive and self-motivated: independently identifies gaps anticipates risks drives follow-through and keeps work moving without needing close supervision.
• Strong stakeholder management facilitation and communication skills (written and verbal) with comfort coordinating across Marketing engineering and governance/approval groups.
• Experience supporting change management (process transitions new tools training/support) and ability to remain adaptable as priorities scope or workflows evolve.
• Proficiency with common delivery and collaboration tools (e.g. Jira/Azure DevOps Confluence/SharePoint Excel/Smartsheet Teams) and comfort learning new platforms quickly.
  • Experience supporting large-scale web projects platform migrations or modernization programs; comfort coordinating across multiple release tracks.
  • Working knowledge of modern web stacks (e.g. React ) and how componentized design systems and templates impact content production and publishing.
  • Hands-on experience with CMS or content platform programs (including headless CMS concepts DAM integrations tagging/metadata routing/approvals).
  • Experience operating in regulated industries where workflow approvals and compliance requirements shape publishing and release practices.
  • Ability to create lightweight governance and scalable playbooks that improve throughput and predictability for experience delivery.

The hourly range for roles of this nature are $40.00 to $70.00/hr. Rates are heavily dependent on skills experience location and industry.

cyberThink is an Equal Opportunity Employer.