Consumer Sciences and Product Intelligence Director Wellness
Warren, OH - USA
Job Summary
Welcome to Haleon. Were a purpose-driven world-class consumer company putting everyday health in the hands of just three years since our launch weve grown evolved and are now entering an exciting new chapter one filled with bold ambitions and enormous opportunity.
Our trusted portfolio of brands including Sensodyne Panadol Advil Voltaren Theraflu Otrivin and Centrum lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.
Now its time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose to deliver better everyday health with humanity at the heart of everything we do. It unites us inspires us and challenges us to be better every day driven by our agile performance-focused culture.
The Consumer Sciences & Product Intelligence (CSPI) team plays a critical role in ensuring Haleon remains consumer-first in everything we do. By integrating consumer understanding product intelligence market insights and innovation validation the team helps shape products that win at the point of purchase and deliver superior experiences throughout product use.
The Consumer Sciences & Product Intelligence Director is a strategic leadership role within Haleons Global Wellness R&D organization. As a member of both the Wellness R&D Leadership Team and the Global CSPI Leadership Team this individual will lead the development and execution of consumer science and product intelligence strategies across the Wellness portfolio. The role is responsible for translating consumer understanding into actionable business insights guiding innovation and portfolio decisions and ensuring products are developed with meaningful and noticeable consumer superiority in mind. The position also provides leadership to a globally distributed team of CSPI professionals while partnering across R&D Commercial Marketing Consumer & Business Insights and Operational Units worldwide.
- Lead the Consumer First strategy for the Wellness category ensuring consumer needs insights and experiences are integrated throughout the innovation lifecycle.
- Deliver consumer science activities across the stage-gate innovation process including consumer ethnography product evaluation prototype validation claims support and post-launch assessment.
- Drive product intelligence capabilities systematically monitoring market dynamics consumer behaviors competitive products and emerging trends to inform innovation and portfolio strategy.
- Translate consumer insights into actionable recommendations that influence product development portfolio optimization and commercial decision-making.
- Establish and maintain robust testing methodologies consumer research processes and product validation frameworks to support innovation excellence.
- Integrate multiple data sources including consumer research product intelligence consumer complaints competitive intelligence and market signals into a unified view of category opportunities and risks.
- Lead prioritization of CSPI resources across the Wellness portfolio focusing investment and effort on the highest-impact opportunities.
- Manage a globally distributed team fostering engagement talent development performance and career growth. The team currently spans North America Asia and other global markets.
- Partner closely with R&D Commercial Marketing Supply Chain Operational Units and external partners to ensure consumer insights drive meaningful business outcomes.
- Provide leadership and mentorship across the Wellness and Global CSPI organizations while helping establish future capability within the growing Wellness category.
- Bachelors Degree in Market Research Consumer Science Business Psychology Social Sciences Marketing Life Sciences or a related field.
- Minimum 10 years of relevant experience within Consumer Packaged Goods (CPG) Consumer Health Food & Beverage Consumer Insights Market Research Product Intelligence or related industries.
- Experience translating consumer insights into product innovation business decisions and measurable commercial outcomes.
- Demonstrated experience leading consumer research product intelligence insights sensory science or related functions.
- Experience operating in highly matrixed organizations and influencing cross-functional stakeholders.
- Strong business acumen with the ability to engage and influence technical and commercial audiences.
- Experience leading teams and managing geographically dispersed organizations.
- Excellent communication collaboration and stakeholder management skills.
- Demonstrated ability to manage multiple priorities while driving strategic outcomes
- Masters Degree or advanced degree in a relevant discipline.
- Experience within Vitamins Minerals & Supplements (VMS) Wellness Consumer Health or related categories.
- Experience building consumer science insights or product intelligence capabilities within large organizations.
- Demonstrated success leading global teams and driving organizational change.
- Strong understanding of consumer research methodologies ethnography product testing and insight generation.
- Ability to balance strategic leadership with operational execution in a fast-paced environment.
- Demonstrated ability to influence business strategy through data-driven consumer understanding.
Benefits
Haleon offers a robust Total Reward package that consists of competitive pay and a comprehensive benefits program. This includes a generous 401(k) plan tuition reimbursement and time off programs including 6 months paid parental leave. On day one you are eligible for benefits including our healthcare programs where the company pays for the majority of your medical coverage for you and your family. We also offer the opportunity to receive a discretionary bonus based on the achievement of key business performance and other incentive/recognition programs as part of the offering.
Equal Opportunities
Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture where different backgrounds and views are valued and respected all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. Its important to us that Haleon is a place where all our employees feel they truly belong.
During the application process we may ask you to share some personal information which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development refinement and execution of our inclusion and belonging programmes that are open to all Haleon employees.
The personal information you provide will be kept confidential used only for legitimate business purposes and will never be used in making any employment decisions including hiring decisions.
Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license Haleon may be required to capture and report expenses Haleon incurs on your behalf in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure Haleons compliance to all federal and state US Transparency requirements.
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process please contact us by sending an email to Please include the following in your email:
Use subject line: Haleon Careers: Job Accommodation Request
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Required Experience:
Director
About Company
About us We are a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We have 3 global businesses that research, develop and manufacture innovative pharmaceutical medicines, vaccines and consumer healthcare products.