Consumer Growth Marketing Lead (Mobile Apps)

At Hiya were making calls safe useful and human again.

Voice is the most human form of communication yet its become one of the least trusted. Spam scams and AI manipulation have eroded what was once a simple way to connect. Hiya is changing that.

Each month our AI voice technology analyzes 28 billion calls protecting over 550 million users and 800 businesses worldwide. Partnering with a growing global network including AT&T Samsung British Telecom EE Rogers MasOrangeBell Canada MasMovil and Virgin Media O2 were not just stopping bad actors were helping people feel good and confident about picking up the phone again.

This is a pivotal moment for voice. As new threats and technologies accelerate so does demand for trusted voice communication. Hiya is growing 40% year over year expanding globally and defining what voice becomes next.

Join us. You wont just work on what voice is today youll shape what it becomes tomorrow: smarter safer and genuinely worth answering again.

Our consumer apps are how most people actually meet Hiya. Google us and youll find them real people taking back their phone from spam and scams. Theyre good products with real traction but so far our product team has carried the marketing: positioning naming app store launches. Theyve done well but now we want someone to own it.

This is a full-stack consumer marketing role. Youll own our consumer business end to end. Set the strategy then go build it. Write the positioning stand up the ads run the campaigns grow the channels. No briefs handed to an agency where it takes weeks to go live no waiting on a team. Youll move fast use AI to punch above your weight and put a real point of view on the table.

Heres the fun part: our consumer apps arent just consumer products theyre proof for the mobile network operator partnerships that power our business. What you learn about how people adopt stick and pay becomes ammo for how we sell Hiya to the networks that distribute it at scale. Youll be the consumer voice in the room with operators. So its B2C work with a B2B companys wiring.

And its greenfield. The consumer marketing function doesnt exist yet. Youll build it.

• Own the strategy: audience ICP positioning naming messaging. Build it from the customer out and shape how each app shows up and stands apart.

• Run acquisition end to end. Plan the campaigns pick the channels get scrappy building the ads yourself. Know what actually moves installs.

• Own the app store presence: listing ASO and the whole path from found you to downloaded.

• Build our social community presence. Should we be on TikTok Run influencer Show up where people already talk about us (hi Reddit) Youll make the call then go do it.

• Own the growth fundamentals: MAU retention acquisition CAC. Test read iterate repeat.

• Shape pricing packaging with our product team. Youll have the acquisition and retention signal that should drive it.

• Turn consumer wins into operator proof and bring that story into partner conversations yourself.

• Sit with Product Engineering on roadmap and launches and build the consumer marketing playbook from scratch.
  

• Youve done consumer marketing. Youve owned B2C / app marketing and you build from the customer out not the product in.

• Full-stack and scrappy. Strategy to execution with no handoff. Youd rather ship your own ad today and test the hell out of it rather than wait a quarter for a perfect one.

• An owner. You set the agenda make the call and own the result.

• Fluent in app growth. ASO mobile channels lifecycle and the metrics (MAU retention CAC) are home turf.

• A channel builder with taste. Youve got a point of view on social community and influencer and the hands to stand them up not just brief them.

• Bilingual in B2C and B2B. You live in consumer but get how a B2B company runs and can carry consumer insight into an operator room.

• A sharp storyteller. You make technical capabilities sound like things real people actually care about.

• Curious and experimental with AI. Our PMs are already vibe-coding fixes to production. Youll use AI daily to move faster and keep the quality bar high.

• Comfortable representing Hiya at events and in customer-facing settings.

The person in this role must embody Hiyas key values of Serving our customers Doing rather than observing Improving ourselves and our business Owning and holding ourselves accountable for success and Leading by showing up with a point of view engaging in open discussion listening respectfully to others opinions and committing to decisions.

The requirements listed in the job descriptions are guidelines. You dont have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you.

The base compensation for this role is $146500-$175000. When determining compensation a number of factors will be considered: skills experience job scope location and competitive compensation market data.

• Start Date: Immediately

• Status: Full-time

• Type: Hybrid 3 days per week in our Seattle office

• Location: Seattle WA

• Travel Requirements: 1015% for industry events and customer-facing work

• Department: Marketing

• Reports to: Director of Product Marketing

• Direct Reports: None (IC role)

• Equity compensation

• 401K program with 3% match through Fidelity Investments

• Self managed vacation plan

• 15 Paid holidays including Recharge Days

• 100% covered medical dental and vision for the employee and 50% coverage for dependents

• Flexible spending health savings accounts and Pretax dependent day care savings plan

• Paid parental leave

• Voluntary Life and AD&D and Accident insurance options

• Employer-paid life insurance

• Employer-paid long-term disability coverage (in qualifying states)

• Donation Matching for a charity of your choice (up to $1000/ year)

• $1000/year reimbursement in Professional Development funds

This position is based in Seattle WA USA.

We are building a team with a variety of perspectives identities and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger more dynamic and a great place to build a career.

Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. Youll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!