Consumer Consultant

Location:

***APPLICANTS CAN BE LOCATED ANYWHERE WITHIN THE KEYBANK FOOTPRINT***

Job Summary:

The Consumer Consultant Business Banking Sales Enablement plays a critical role in enabling frontline sales teams to effectively position and sell Cash Management and Merchant Services solutions. This role partners closely with product sales and enablement leaders to translate strategy into clear compelling and actionable materials that drive seller confidence client relevance and revenue growth.

This consultant brings a proactive strategic mindsetanticipating business needs identifying gaps in seller readiness and shaping forwardlooking enablement solutions. The role has a strong focus on executiveready presentations sales narratives and consultative tools that help bankers connect client needs to the right solutions.

Key Responsibilities

Sales Enablement & Strategy

• Act as a strategic enablement partner for Cash Management and Merchant Services aligning sales tools and messaging to business priorities and growth strategies.
• Proactively identify opportunities to improve seller readiness client conversations and solution adoption through insights data and field feedback.
• Translate complex product capabilities into simple clientfocused value propositions that resonate with Business Banking clients.
• Support gotomarket efforts product launches and strategic initiatives with clear enablement plans and materials.

Content Development & Presentations

• Develop highimpact PowerPoint presentations pitch decks and storytelling materials for sales teams leadership and clientfacing use.
• Create and maintain sales enablement assets such as playbooks quick reference guides talk tracks and competitive insights.
• Ensure all materials are clear concise visually compelling and aligned to brand and sales standards.
• Tailor content for different audiences from frontline bankers to senior leadership.

CrossFunctional Partnership

• Collaborate with Product Marketing Sales Leadership and other Enablement partners to ensure consistency and alignment across initiatives.
• Serve as a connector between strategy and executionhelping teams understand not just what is changing but why it matters.
• Incorporate feedback from the field to continuously refine messaging tools and training approaches.

Continuous Improvement & Impact

• Track adoption and effectiveness of enablement materials; recommend enhancements based on performance and feedback.
• Stay current on industry trends competitive dynamics and evolving client needs related to treasury payments and merchant solutions.
• Contribute to a culture of continuous improvement innovation and disciplined execution within Business Banking Enablement.

Required Qualifications

• Bachelors degree in Business Finance Marketing or a related field (or equivalent experience).
• Experience in sales enablement consulting strategy or financial services (Business Banking experience strongly preferred).
• Strong understanding ofor ability to quickly learnCash Management and Merchant Services solutions.
• Advanced PowerPoint and presentation development skills with a strong eye for story structure and design.
• Proven ability to think strategically while executing with attention to detail.
• Strong communication collaboration and stakeholdermanagement skills.

Preferred Qualifications

• Experience supporting Business Banking or Commercial sales teams.
• Familiarity with payments treasury management or merchant acquiring solutions.
• Experience translating strategy into fieldready tools and seller behaviors.
• Comfort working in a fastpaced matrixed environment with multiple priorities.

COMPENSATION AND BENEFITS

Please click here for a list of benefits for which this position is eligible.

Key has implemented an approach to employee workspaces which prioritizes in-office presence while providing flexible options in circumstances where roles can be performed effectively in a mobile environment.

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