Consultant Supply Chain

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What youll be doing...

We are seeking an ambitious forward-thinking Supply Chain Consultant to manage pre-order/back-order strategies/execution KPI performance metrics Analytics NPI planning and operational reporting across our Forward Device Operations Distribution Network.

In this role you will go beyond daily executionactively challenging legacy processes identifying operational bottlenecks and embedding AI-driven solutions to automate workflows and elevate performance. You will serve as a key operational bridge between Verizon leadership and 3PL warehouse management ensuring agile high-performing distribution operations. You will also initiate and lead improvement projects to close gaps in processes and improve upon areas of opportunity.

Process Optimization & AI Transformation:

• Auditing legacy operational workflows to identify manual touchpoints proposing and implementing automated simplified processes.
• Leveraging modern AI tools automation platforms and advanced analytics to streamline daily reporting improve forecasting accuracy and eliminate repetitive tasks.
• Leading process improvement projects focused on Back Order planning optimization and streamlining efficiencies.

Pre-Order & Back-Order Management:

• Owning the back-order strategy by analyzing on-hand vs. inbound inventory to establish and optimize order drop schedules.
• Monitoring and managing 3PL order traps and SKU holds resolving hold conditions proactively to minimize customer misses.
• Partnering daily with on-site Distribution Center managers to align on order drops ad-hoc releases launch readiness and non-BAU volume shifts.

Reporting KPIs & Operational Analytics:

• Overseeing operational reporting KPI metrics (3PL contractual compliance missed orders SLA tracking) and invoicing/forecasting analyses.
• Performing root-cause and trend analysis on missed orders and order volume spikes providing actionable insights to senior leadership.
• Automating data extraction from SAP and inventory databases to shift team bandwidth from manual report generation to proactive analytics.
• Vendor compliance reporting and analysis to drive improvements where needed.

Cross-Functional Alignment & Escalation:

• Collaborating with cross-functional stakeholders (Planning Sourcing Logistics 3PL Partners) to drive issue resolution and smooth device launches.
• Acting as the key operational contact for warehouse escalations.
• Developing and maintaining supplier relationships to facilitate regularly scheduled meetings to discuss improvements and performance.

What were looking for

Youll need to have:

• Bachelors degree or six or more years of work experience.
• Four or more years of relevant experience required demonstrated through one or a combination of work and/or military experience or specialized training.
• Experience in SAP (MM/SD modules preferred) for inventory tracking order management and reporting.
• Experience with AI tools & Workflow Automation to modernize traditional workflows.
• Advanced Excel / Google Sheets capabilities (data modeling macros complex queries).

Even better if you have one or more of the following:

• Strong continuous improvement mindset with a track record of challenging existing processes and driving measurable efficiency gains.
• Excellent communication skills with the ability to influence cross-functional teams and external 3PL vendors.
• Bachelors degree in Supply Chain Management Logistics Operations Data Analytics or a related business field.
• 3PL vendor management or Warehouse Management System (WMS) operational experience.
• Experience in high-volume consumer technology device launching or retail fulfillment environments.
• SAP Certification or Lean Six Sigma / Process Improvement Certification.

If Verizon and this role sound like a fit for you we encourage you to apply even if you dont meet every even better qualification listed above.

In this hybrid role youll have a defined work location that includes working from home and a minimum of three days per week in the office which will be set by your manager. Employees are responsible for maintaining compliance with hybrid work policies.

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Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career and in areas of your life outside of Verizon. From health and wellness benefit options including: medical dental vision short and long term disability basic life insurance supplemental life insurance AD&D insurance identity theft protection pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan up to 8 company paid holidays per year and up to 6 personal days per year paid parental leave adoption assistance and tuition assistance plus other incentives weve got you covered with our award-winning total rewards package. Depending on the role employees have the opportunity to receive compensation in the form of premium pay such as overtime shift differential holiday pay allowances etc. Newly hired employees receive up to 15 days of vacation per year which grows with additional service. For part-timers your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.

The salary will vary depending on your location and confirmed job-related skills and experience. This is an incentive based position with the potential to earn more. For part-time roles your compensation will be adjusted to reflect your hours.

The annual salary range for the location(s) listed on this job requisition based on a full-time schedule is: $86000.00 - $150000.00.