Conference + Events Services Manager

In Places we dont sit back and let things happen we make things happen and we do this in service to all Apple employees and Conference Event Services team serves as a heartbeat of connection keeping the company united through best-in-class meetings and events. Our team manages and operates Campus Conference Center (CCC) spaces including conference rooms premier event spaces and various indoor and outdoor event and multi-function spaces. Were committed to delivering world-class experiences that bring our employees together fostering a sense of community across are seeking an inspiring people leader and strategic operator who thrives in complexity excels at connecting strategy to execution and is passionate about improvement. As the on-site Conference Event Services Manager in Santa Clara Valley you will lead a dedicated team of Apple employees and vendors oversee day-to-day events across our Campus Conference Center spaces drive our regional Events program and produce signature campus-wide events. This role serves as the local leadership layer for our highest-volume site providing on-the-ground decision-making team support and cross-functional partnership management.

As the Conference Event Services Manager you will lead the operational strategy team development and end-to-end execution of meetings and events across Santa Clara Valley. You will manage a team of Apple full-time employees dedicated to supporting high-volume daily operations including day-to-day meetings conferences and high-visibility gatherings in our this role you will champion operational excellence by establishing consistent service standards and fostering a customer-first service addition to guiding daily operations you will lead the Conference Events program and personally produce large-scale campus-wide celebrations and executive events across California.

Day-to-Day Operations u0026 Decision-Making: Serve as primary on-site leader for SCV Conference Event Services owning tactical execution escalations approvals and daily coordination with cross-functional partnersenabling strategic focus at the management u0026 CCC Operations: Lead the team responsible for daily conference room and event space reservations driving operational excellence customer service standards and efficient space utilization across Campus Conference Center Leadership u0026 People Development: Lead a team of Apple full-time employees and integrated vendor partners; champion professional growth establish clear performance expectations and build an inclusive collaborative team -Wide Event Production: Direct the end-to-end lifecycle for large-scale campus celebrations and executive events across California campusesfrom initial concept and logistics through live production and Production Oversight: Provide production depth across audio/visual systems custom builds permitting stakeholder approvals and facility coordinationserving as technical liaison between event teams and Production/AV -Functional Collaboration: Partner seamlessly with internal stakeholdersincluding Security EHS Facilities Catering and Production/AV Services to ensure safe compliant and integrated event Strategy u0026 Operational Frameworks: Elevate the Conference Events program by designing scalable operational systems and frameworks service benchmarks and standardized SOPs that establish best practices across Governance u0026 Financial Stewardship: Manage event budgets and coordinate with Finance and Procurement partners to ensure compliant processing of vendor agreements and purchase orders. nLogistics Safety u0026 Risk Mitigation: Identify and mitigate potential risks solve complex logistical challenges and create contingency plans to ensure event success. nPerformance Metrics u0026 Reporting: Define track and report on key program metricstranslating data into actionable executive Innovation u0026 Technology: Champion the adoption of advanced tools automation and AI-driven workflows to streamline event intake scheduling reporting and operational Flexibility: Maintain flexibility to support business-critical events and operational peaks across California campuses including early mornings evenings weekends and occasional regional and global travel.

7 years of experience leading event production conference center operations or hospitality services within fast-paced high-standard corporate environments.n3 years of direct people management experience with a proven track record of leading coaching and developing high-performing teams. nDemonstrated success producing complex large-scale corporate events and campus-wide celebrations from concept through post-event coordinating technical production elements including audio systems custom event builds permitting processes and facility logistics for corporate events and film/photo track record of sourcing negotiating with and managing external vendors production partners and service managing high-volume operations and competing priorities across multiple stakeholder stakeholder management skills with the ability to define scope navigate ambiguity and align cross-functional leaders around shared communication skills (verbal written and presentation) with the ability to connect authentically across all organizational degree or equivalent practical experience.n

Proven ability to operate autonomously with minimal oversight making sound decisions under pressure and managing up agility to reprioritize under pressure and drive operational excellence through evolving business analytical mindset with proven ability to identify business gaps recommend creative solutions and develop actionable execution project management capabilities including metrics analysis dependency management risk assessment and data-driven decision makingnFamiliarity with leveraging emerging technologies AI tools or workflow automation platforms to optimize operations and service solution-oriented mindset with the confidence to challenge the status quo and drive continuous program improvements.