Computer Support Technician II

One to three years previous computing technology experience preferably with a PC and TCP/IP Networking.
A pleasant demeanor is a must since the position has a high degree of personnel contact in sometimes-difficult situations.
The position also requires good written and verbal communication skills with the ability to communicate information
tactfully.
Detailed hardware and software configuration and troubleshooting skills with respect to desktop/laptop computers and
printers are required.
Candidate must be very resourceful and have excellent customer service skills. Must be able to learn quickly and be capable
of performing assigned tasks with minimal supervision.

Inventory document and inspect various hardware and software computer systems.
Assure compliance with Company IT policies and procedures.
Identify areas of non-compliance and recommend corrective action.
Troubleshoots hardware (systems as well peripherals) and software (Operating systems and applications) for operation (not
to include servers).
Inventory all new equipment annotate in company records and send in paperwork (warranty etc.).
Install and test hardware and software on company computers.
Deploy new computers and assist with moves to new locations
Must be able to lift up to 50lbs
Clean and maintain computers printers and other office equipment etc.
Understand and use word processors spreadsheets and various other applications.
Research order and track parts.
Maintain logs and files. Prepare and submit related reports to supervisors.
Familiar with installation of network cable RJ45 and RJ11 connections preferred
Ability to read and create network diagrams etc.
Very familiar with hand tools and there safe use.
Soldering and crimping procedures preferred
Directly support manufacturing software and initiatives.
Directly support internal phone system and users.
Assist with report writing.
Perform related duties as required

Directly support manufacturing software and initiatives.

Directly support internal phone system and users.
Assist with report writing.
Perform related duties as required.