Computer Support (Infrastructure Engineer)

• Ankeny
• On-site

Title: Computer Support (Infrastructure Engineer)

Pay Rate: $27 per hour

Location: Ankeny IA 50023

Duration: 12 monmths

Type W2 contract (No C2C)

** Visa sponsorship is not available now or in the near future for this position**

NOTES:

1st shift (7am 3:30pm with flex start am) with minimal overtime

50% desk work and 50% shop floor

Use of Deere Gator to get around the facility

Metatarsals are required on the first day

Business casual dress code

Candidates must be able to lift up to 25 lbs

This team supports a warehouse in Altoona and a lab in Ames in addition to their home base in Ankeny. The candidate will to drive to those locations on occasion (15- 30 mins one away) frequency is on an as-needed basis.

Computer Support Technician

John Deere Des Moines Works Ankeny IA

Looking to build your IT career in a hands-on environment Join a team that supports the technology powering a large manufacturing operation warehouses and a test lab. Youll work with everything from computers and printers to scanners networks automation and emerging AI tools.

What Youll Do

Deploy configure and support PCs printers scanners and network equipment

Troubleshoot hardware software and connectivity issues

Manage support requests through ServiceNow

Assist with IT projects upgrades and technology rollouts

Maintain asset inventory and equipment records

Support printer maintenance and asset disposal

Identify opportunities to improve processes and user experience

What Were Looking For

Knowledge of computer hardware software and networking fundamentals

Strong troubleshooting and customer service skills

Experience with Microsoft Office and standard business applications

Understanding of basic cybersecurity concepts

1 year of IT experience preferred (recent graduates encouraged to apply)

Familiarity with AI tools such as Microsoft Copilot or ChatGPT is a plus

Exposure to scripting or automation (PowerShell Python VBA etc.) is a plus

Education

IT-related degree or equivalent experience

High school diploma or equivalent

Why Join Us

Hands-on experience in a manufacturing environment

Exposure to enterprise technologies automation and AI

A mix of daily support work and impactful projects

Opportunities to learn grow and make a difference from day one