Compliance Specialist

Compliance Specialist

FT / PT Status Full-Time
Salary $22.00 Hourly Wage
Remote Work / In-Office Hybrid

Recruiter Tehra Gorski
Application Deadline 10/25/2026

Are you great with people and have the ability to understand and apply statutes and rules Do you thrive under pressure and excel in conflict resolution If so become an integral member of a great team! The Utah Labor Commission Industrial Accidents Division is looking for a hardworking team player able to work in a high-volume environment with great communication skills to fill a Compliance Specialist position.

The openings are in our Workers Compensation Coverage Waiver (WCCW) Compliance Team and will be predominantly helping business owners opt out of UtahsWorkers Compensation Actbenefits covering their own work.

This recruitment may also be used to fill vacancies that open within 6 months of the job posting in our Policy Compliance Team primarily focused on the employers requirement to provide workers compensation insurance for its employees or the Claims Compliance team helping constituents through the workers compensation claims process.

This is a fully benefited position that offers medical dental and vision insurance (from day one) 12 paid holidays vacation and sick leave no nights and weekends and so much more!

This position requires you to work 8 AM - 5 PM Monday through Friday in our offices located in downtown Salt Lake City.
Following the initial 3 month training period you will be eligible to apply for a hybrid schedule of no less than 3 days on site per week. Additional days on site will be required as needed for coverage training and/or meetings.

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

In this position as a Compliance Specialist you will assist the public with the workers compensation coverage waiver program in a fast paced high volume environment. You will provide extensive phone email and in-person customer service to the general public.

The daily duties will include but not be limited to the following:

• Reviewing WCCW and corporate exclusion applications for completeness.
  
• Gathering required documentation.
  
• Confirming the applicants eligibility for a waiver or exclusion.
  
• Interpreting clarifying explaining and applying agency policy and procedures business practices federal and state laws and regulations etc..
  
• Managing case files and maintaining accurate records.
  
• Conducting compliance audits on active waivers.
  
• Distinguishing between employer-employee relationships and independent contractor status as outlined in the Workers Compensation Act.
  
• Enforcement actions including issuing denials and revocations of active waivers managing any appeals.
  
• Identifying and referring uninsured employers for investigation and issuance of penalties.

Qualifications

Minimum or day-one qualifications:

• Customer service experience demonstrating strong verbal communication skills in responding to public inquiries clearly and professionally via phone in-person or virtual platform.
• Demonstrated ability to produce clear concise and professional written documents including emails and letters tailored to effectively convey information.
• Proficiency in Microsoft Word and Microsoft Excel.
  

Preferred or trainable/on-the-job qualifications:

• Speak read and write fluently in Spanish in addition to English
• Experience in a high-volume fast paced customer service environment.
• Experience learning retaining and applying laws rules policies and/or procedures.
• Experience explaining laws rules policies and/or procedures to the public.
• Experience with case management practices including accurate well-written notes.
• Deescalating individuals that do not agree with a law policy or process.
• Professional Experience with workers compensation insurance.

About the Role

Location
160 East 300 South
Salt Lake City Utah 84111
United States
Background Check Required You must successfully pass a criminal history check.
Drug Test Required No
Schedule Code B - Competitive Career Service

Why You Should Join Our Team

In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.

The Agency

Utahs workforce is one of its most valuable resources. The Labor Commission is responsible for ensuring safety and fairness in the workplace and fairness in addition to Administration there are five divisions within the Labor Commission:

• Adjudication
• Antidiscrimination and Labor (UALD)
• Boiler Elevator and Coal Mine Safety
• Industrial Accidents
• Utah Occupational Safety and Health (UOSH)

Supplemental Information

• Job Classification: Insurance Compliance Specialist (14377).
• Please note a positions eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
• DHRM rules apply for promotions/transfers.
• Risks found in the typical office setting which is adequately lighted heated and ventilated e.g. safe use of office equipment avoiding trips and falls observing fire regulations etc.
• Typically the employee may sit comfortably to perform the work; however there may be some walking; standing; bending; carrying light items; driving an automobile etc. Special physical demands are not required to perform the work.

EEO Statement

The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

Required Experience:

IC