Complex Program Manager – eCommerce Programs

Overview

Inabia is seeking a Complex Program Manager to lead large-scale eCommerce and digital transformation initiatives across multiple delivery teams in Seattle WA. This role requires deep expertise in Agile methodologies executive-level communication and hands-on leadership in fast-paced highly technical environments. The successful candidate will serve as a central leader across engineering product and operations to ensure tight alignment on milestones risks and program outcomes.

Responsibilities

• Lead mission-critical eCommerce and digital transformation programs with cross-functional visibility.
• Facilitate Agile ceremonies including daily standups planning sessions retrospectives PI planning and sprint reviews.
• Drive delivery management across multiple technical workstreams ensuring alignment on milestones dependencies and risks.
• Develop and maintain program dashboards roadmaps RACI matrices and communication plans.
• Present program updates risks and mitigation strategies to senior and executive leadership.
• Support release planning operational readiness and continuous improvement initiatives.

Key Qualifications

• 10 years of experience managing enterprise-level technology or eCommerce programs.
• Strong expertise in Agile Scrum and SAFe environments.
• Proven success leading multi-team cross-functional programs with high technical complexity.
• Experience collaborating with engineering product operations and large stakeholder groups.
• Proficiency with Jira Confluence and modern Agile program management tools.
• Bachelors degree in Computer Science Engineering Business or a related field.
• Must be authorized to work in the United States without current or future sponsorship; U.S. Citizens and Green Card Holders only.

Preferred Qualifications

• PMP CSM or SAFe certification strongly preferred.