Compensation Operations Lead

About the Team

OpenAIs mission is to build safe artificial general intelligence (AGI) that benefits all of humanity. This long-term undertaking brings together the worlds leading scientists engineers and business professionals to develop and deploy transformative AI technologies.

Our Go-To-Market (GTM) organization helps customers understand adopt and scale OpenAIs products and platform. Revenue Operations partners closely with Sales Finance and People teams to drive planning performance management and operational excellence across the business. The Planning team leads key revenue planning cycles and helps align resources incentives and execution against company priorities.

About the Role

We are seeking a Compensation Operations Lead to build and scale the operational infrastructure supporting OpenAIs global variable compensation programs across Sales Technical Success Partnerships and other GTM teams.

This role owns the systems processes administration and execution of compensation operationsincluding plan administration compensation tooling payout cycles governance and field support. Partnering closely with Revenue Operations Finance Total Rewards HRIS and GTM Systems you will ensure compensation programs are accurate scalable compliant and trusted by the field.

The ideal candidate combines deep compensation operations expertise with strong systems thinking operational rigor and a customer-service mindset.

Youll be responsible for:

Compensation Operations

• Administer compensation plans quotas credits adjustments exceptions and payout processes.

• Manage compensation workflows approvals and annual planning cycles.

• Support compensation launches plan changes and operational readiness across GTM teams.

• Design scalable processes that ensure accurate and efficient compensation administration.

Systems & Tooling

• Own compensation systems and integrations including configuration testing release management vendor relationships and enhancement prioritization.

• Partner with GTM Systems Finance Systems and HRIS teams on architecture implementation and process improvements.

• Ensure data quality and operational readiness across compensation workflows.

Governance Reporting & Payouts

• Lead recurring compensation payout cycles reconciliations and operational close processes.

• Own compensation letter generation distribution tracking and record management.

• Partner with Legal HR and Finance on governance approvals compliance and audit requirements.

• Develop reporting dashboards and quality assurance processes to improve visibility and accuracy.

Field Support & Enablement

• Serve as the primary escalation point for compensation-related field questions.

• Build scalable support resources FAQs documentation and intake processes.

• Partner with Enablement and Sales Leadership to improve understanding adoption and trust in compensation programs.

Were looking for someone with:

• 8 years of experience in compensation operations sales operations revenue operations finance operations or related operational roles.

• Deep experience administering variable compensation programs at scale.

• Strong experience with compensation systems and operational tooling.

• Experience managing payout cycles quota workflows plan administration and compensation governance.

• Demonstrated ability to build scalable operational processes in high-growth environments.

• Strong cross-functional stakeholder management and communication skills.

• Strong analytical systems and problem-solving capabilities.

• Comfortable balancing strategic thinking with hands-on execution.

Nice to Have

• Experience standing up or scaling compensation operations during periods of rapid growth.

• Familiarity with consumption-based or hybrid revenue models.

• Experience implementing or administering compensation management platforms.

About OpenAI

OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core and to achieve our mission we must encompass and value the many different perspectives voices and experiences that form the full spectrum of humanity.

We are an equal opportunity employer and we do not discriminate on the basis of race religion color national origin sex sexual orientation age veteran status disability genetic information or other applicable legally protected characteristic.

For additional information please see OpenAIs Affirmative Action and Equal Employment Opportunity Policy Statement.

Background checks for applicants will be administered in accordance with applicable law and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws including the San Francisco Fair Chance Ordinance the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct adverse and negative relationship with the following job duties potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary confidential and non-public addition job duties require access to secure and protected information technology systems and related data security obligations.

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