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Community Service Manager (Developmental Disabilities Community Services Assistant Director)

State Of Louisiana


Job Location:

Elmwood, IL - USA

Monthly Salary: m 5217 - 9403
Posted: 24 October 2026 (Yesterday)
Application Deadline: 21 January 2027
Vacancies: 1 Vacancy

Job Summary

About this Job



Jefferson Parish Human Services Authority (JPHSA) is a Local Governing Entity (LGE) created by the Louisiana Legislature in 1989. JPHSA is responsible for the management and operation of behavioral health and developmental disability Services in Jefferson Parish. JPHSA provides fully integrated primary and behavioral healthcare services through its JeffCare program.


The Developmental Disabilities Community Services (DDCS) division provides services and supports to assist individuals with intellectual and/or developmental disabilities with living in the least restrictive environments and participating as fully as possible within their communities. The position of Community Service Manager (Assistant Director) reports to the DDCS Program Supervisor (Division Director) and is accountable for day-to-day oversight of division operations including direct and contracted services. He/ she has administrative and signature authority in the absence of the Division Director and as assigned.

Minimum Qualifications

Eight years of experience in providing health or developmentally disabled services counseling health care management or social services; OR

Six years of full-time work experience plus five years of experience in providing health or developmentally disabled services counseling health care management or social services; OR

A bachelors degree plus five years of experience in providing health or developmentally disabled services counseling health care management or social services; OR

An advanced degree in a social sciences field nursing public health; public hospital or health administration; speech-language pathology or communication sciences and disorders; physical occupational recreational or music therapy plus four years of experience in providing health or developmentally disabled services counseling health care management or social services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

Job Specification

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties and Other Information

Job Duties:

  • Provides direct supervision to one Support Coordinator Supervisor two Flexible Family Fund (FFF) Support Coordinators the DDCS Program Monitor and 2 Administrative Coordinators
  • Per the instruction of the Division Director develops and implements monitoring plans to measure adherence to workflow policy and procedure. Reports outcomes and uses corrective action/process improvement strategies as needed to obtain desired results
  • Assists the Division Director with the development and execution of the DDCS annual business plan including outcome measures and reporting timelines. Develops and implements corrective action/process improvement plans as assigned by the Division Director
  • Assists the Division Director with the implementation of Performance and Quality Improvement (PQI) initiatives. Obtains input from the DDCS A-Team and collaborates with the JPHSA Compliance and Performance Support Division (CPS) as appropriate. Develops and implements corrective action/process improvement plans as assigned by the Division Director
  • Develops and updates division procedures that support adopted policies and/or that document division-specific processes. Develops and/or updates associated forms in collaboration with the JPHSA Public Information Director
  • Per the instruction of the Division Director develops and implements monitoring plans to measure adherence to workflow policy and procedure. Reports outcomes and uses corrective action/process improvement strategies as needed to obtain desired results


Preferred Qualifications: Experience working with individuals with Developmental Disabilities (DD) and supervisory level experience.


Position-Specific Details:

Appointment Type: Probational Promotional or Job Appointment

Career Progression: This position does not participates in a Career Progression Group

Work Schedule:Flexible work hours that may be outside of the traditional 8:00 am to 4:30 pm Monday-Friday dependent on job duties.

Compensation:The salary offered will be determined based on qualifications and experience.

How To Apply:
No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

Information to support your eligibility for the position must be included in the application (i.e. relevant detailed experience/education).Resumes will notbe accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Contact Information:

For further information about this vacancy contact:

Enjoli Lewis

Jefferson Parish Human Services Authority

3616 S. I-10 Service Road West Metairie LA 70001

Louisiana is a State As a Model Employer (SAME) that supports the recruitment hiring and retention of individuals with disabilities.


Required Experience:

Director