Community Resource Consultant

Title: Community Resource Consultant

State Role Title:Prog Admin Specialist II

Hiring Range: $59754-$70413

Pay Band: 5

Agency: Dept Behavioral Health/Develop

Location:Central Office

Agency Website:

Recruitment Type: General Public - G

Job Duties

The Department of Behavioral Health and Developmental Services (DBHDS) is seeking a motivated individual to serve as a Community Resource Consultant. This position serves as a subject matter expert regarding the provision of home and community-based services by developing and delivering technical programmatic assistance mentoring coaching and organizational development support to Support Coordinators and DD Medicaid Waiver providers and others regarding DD Community Medicaid services statewide. This position works to build DD system capacity at the individual provider and system levels and participate in the on-going development of the three waivers in response to changes over time. This position also supports the achievement of DBHDS Performance Measure Indicators and additional defined measures.

Additional responsibilities include but are not limited to:
Providing technical assistance and training to Support Coordinators and DD Waiver providers.
Assisting in the development of guidance materials to support the quality and availability of services.
Representing the prevailing view of DBHDS in assigned area.
Holding focus groups with Support Coordinators and providers interested in integrated employment day and residential options to provide information resolve barriers and increase interest.
Responding to community concerns as they arise to provide information to individuals families providers CSBs and other professionals as needed.
Consistent adherence to state and federal regulations covering the administration and execution of services provided.
Ensuring that knowledge of regulatory requirements associated with CMS DMAS and other applicable regulatory entities is current and appropriately applied.
Providing summaries of work completed including Training Evaluations Training Attendance Logs Activity Reports Notes etc.

Minimum Qualifications

Knowledge and skills in human services area.
Understanding of best practices in developmental disabilities to include intellectual disabilities.
Understanding of best practices in community developmental disabilities to include intellectual disabilities services.
Experience in the delivery of human service programs that include program development evaluation policy/regulation development and analysis and coordination of resources across organizational boundaries.
Ability to communicate effectively orally and in writing.
Ability to work well independently and on a team as well as the ability to develop and sustain relationships.

Additional Considerations

Professional experience and comprehensive knowledge of the delivery of human service programs.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to Your Application in your account to check the status of your application for this position.

This position is eligible however not guaranteed for telework opportunities; availability hours and duration of telework shall be approved as outlined in the Commonwealth telework policy.

For consideration interested applicants must apply by completing the online application and/or submit a resume. However emailed faxed and hand-delivered applications and/or resumes will not be accepted. Applications must be submitted by 11:55 p.m. on the listed closing date. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act.

DBHDS welcomes all applicants authorized to work in the U.S. For more information on how to seek this authorization please refer to Working in the United States or contact the U.S. Citizenship and Immigration Services office directly.

For any technical assistance with the website please contact

Contact Information

Name: ShaKiera Miles

Phone: N/A

Email: - Inquiries Only/No Submissions to include resumes.

In support of the Commonwealths commitment to inclusion we are encouraging individuals with disabilities to apply through the Commonwealth Alternative Hiring Process. To be considered for this opportunity applicants will need to provide their AHP Letter (formerly COD) provided by the Department for Aging & Rehabilitative Services (DARS) or the Department for the Blind & Vision Impaired (DBVI). Service-Connected Veterans are encouraged to answer Veteran status questions and submit their disability documentation if applicable to DARS/DBVI to get their AHP Letter. Requesting an AHP Letter can be found at AHP Letter or by calling DARS at .

Note: Applicants who received a Certificate of Disability from DARS or DBVI dated between April 1 2022- February 29 2024 can still use that COD as applicable documentation for the Alternative Hiring Process.