Community Outreach Coordinator (Commission Office Aide)

Community Outreach Coordinator(Commission Office Aide)

Office of Commissioner Chakira Johnson District 4

Salary Range:$55000 - $65000 annually commensurate with qualifications and experience

Employment Type: Full- Time

Reports To: Chief of Staff District 4

The Office of Commissioner Chakira Johnson District 4 is seeking a dynamic and community-driven professional to serve as its Community Outreach Coordinator. This role serves as the primary bridge between the District 4 Office and DeKalb County residents with a deliberate focus on engaging historically underserved communities.

The ideal candidate is a skilled relationship-builder who thrives in fast-paced community-facing environments and brings strong organizational communication and strategic thinking skills to their this role the Coordinator will lead outreach initiatives support constituent events manage social media engagement and provide issue-based guidance to advance the priorities of District 4 residents. The Coordinator plays a critical role in strengthening public trust by delivering timely responsive service and building meaningful lasting connections between the Commissioners Office and the community it serves.

Essential Functions

Communications & Public Engagement

• Represent District 4 at community meetings listening sessions and local events to strengthen visibility and accessibility.
• Build relationships with diverse racial ethnic and immigrant communities including Hispanic and Asian populations.
• Support management of the offices general communications and outreach materials; assist with message development and digital storytelling that reflects District 4 priorities.
• Create and maintain social media content engagement strategies and digital campaigns to share resources promote events and elevate community voices.
• Maintain brand integrity of the Commissioners office across all platforms in collaboration with senior staff.

Constituent Services

• Respond to resident inquiries complaints and service requests by phone email and in person; track issues to resolution through coordination with county departments.
• Maintain databases logs and reports documenting constituent interactions and outcomes.
• Monitor community needs and recommend responsive and equitable programming for District 4.
• Serve as a liaison between residents and government services ensuring timely followup and clear communication.

Community Outreach & Program Coordination

• Develop and implement outreach strategies that increase access to county resources and improve engagement with historically underserved populations.
• Organize and manage logistics for constituent events civic forums stakeholder meetings and special initiatives.
• Support the formation and coordination of the District 4 Community Advisory Group.
• Maintain an outreach calendar attend events track outcomes and prepare followup documentation.

Reporting & Administrative Support

• Draft monthly outreach reports summarizing engagement activities metrics and emerging community issues.
• Prepare briefings presentations newsletters social media updates and other communications for internal or public use.
• Conduct research to inform community engagement strategies and make datadriven recommendations.
• Provide administrative support including database management scheduling correspondence and coordination of youth engagement or interagency projects.

Initial 90Day Goals

• Develop a comprehensive District 4 outreach calendar and communication plan.
• Launch and support the first Community Advisory Group meeting.
• Submit the initial monthly outreach report and establish an ongoing reporting process.
• Identify and initiate relationshipbuilding with key stakeholders within Hispanic Asian and immigrant communities.

Minimum Qualifications

• Bachelors degree in Public Administration Communications Political Science Sociology Community Development or a closely related field; 2 years of experience in community outreach public engagement constituent services communications or a related field.

Knowledge Skills & Abilities

• Direct public contact experience with a solution-focused service-oriented approach
• Excellent verbal and written communication skills with the ability to engage diverse audiences effectively
• Experience planning coordinating and supporting community events and public meetings
• Proficiency in Microsoft Office Suite and Google Suite
• Experience with Canva
• Skilled in social media outreach and community-centered digital storytelling
• Culturally competent with a demonstrated commitment to equity inclusion and community representation
• Working knowledge of governmental structures and community engagement best practices

Preferred Qualifications

• Bilingual proficiency in Spanish or another language reflective of District 4s diverse communities
• Familiarity with DeKalb County government services and community demographics

This position is meritexempt and serves at the pleasure of the appointing authority.