Community Manager

Title: Community Manager

Location: Hybrid 3 days in office (NYC DC ATL CHI or TX locations)

Employment Type: Contract (Potential Contract-to-Hire Need to be hybrid to convert)

Pay Rate: $25$30/hr W2

Schedule: 40 hours/week EST business hours

Start Date: ASAP

Were seeking a culturally fluent Community Manager with experience supporting large recognizable consumer brands. The ideal candidate has exceptional written and verbal communication skills strong Instagram and TikTok expertise and a passion for social media trends and audience engagement. This role focuses on building brand love managing high-volume social communities and identifying cultural opportunities. Agency experience is highly preferred but not required.

• Manage daily community engagement across Instagram TikTok and other social platforms for major consumer-facing brands.

• Respond to comments mentions conversations and user-generated content (UGC) while maintaining a consistent and authentic brand voice.

• Monitor high-volume social conversations and identify emerging trends viral moments and culturally relevant opportunities.

• Build meaningful connections with audiences to strengthen brand affinity engagement and community loyalty.

• Identify relevant creators influencers and emerging tastemakers for potential brand collaborations.

• Conduct social listening and translate audience conversations into actionable recommendations.

• Proactively flag potential brand issues sensitive conversations and real-time engagement opportunities.

• Collaborate with social strategists creative teams and internal stakeholders.

• Maintain accurate engagement trackers documentation and reporting.

• Demonstrate excellent judgment responsiveness and communication in a fast-paced environment.

• 24 years of hands-on social media community management experience.

• Experience supporting large recognizable consumer brands with significant social followings and active communities.

• Exceptional written and verbal communication skills including the ability to adapt messaging to different brand voices.

• Strong hands-on experience with Instagram/Meta and TikTok community engagement.

• Experience personally managing comments mentions audience interactions and high volumes of UGC.

• Strong understanding of social media trends internet culture emerging creators and consumer engagement.

• Experience with social listening community monitoring and identifying relevant brand opportunities.

• Excellent judgment attention to detail organizational skills and proactive communication.

• Ability to work independently meet deadlines and collaborate effectively with cross-functional teams.

• Availability to work EST business hours.

• Agency experience particularly within social media creative digital marketing or PR agencies supporting major consumer accounts.

• Experience with nationally recognized retail fashion beauty lifestyle home or other consumer brands.

• Familiarity with social media management and listening tools such as Sprinklr Sprout Social Khoros Hootsuite or Archive.

• Experience with Reddit Threads and YouTube Shorts.

• Experience identifying influencers creators and culturally relevant engagement opportunities.

• Ability to translate community insights into broader social media recommendations.

• Passionate about social media pop culture and emerging trends.

• An excellent verbal and written communicator who can confidently represent major brands.

• Understands how to build authentic brand communities rather than simply provide customer service.

• Proactive resourceful detail-oriented and comfortable speaking up.

• Able to move quickly exercise strong judgment and identify opportunities independently.

• Brings creativity personality and enthusiasm to daily community engagement.