Community Health WorkerParent Educator

SUBSIDIARY: Health Promotion Council (HPC)

ROLE TYPE: Full-Time

JOB OVERVIEW:

The Community Health Worker/Parent Educator (CHW/PE) plays a dual role in supporting families with young children to build strong stable and nurturing relationships. The CHW/PE provides direct case management and resource navigation for caregivers facilitates parenting education classes (in-person and virtually) and works collaboratively with the Learning Inspiring Families Together (LIFT) and the Relationships in the Mix (REMix) teams to promote child development family well-being and access to community resources. This position requires strong communication skills cultural humility and a passion for helping families thrive.

REPORTS TO: Program Manager

LOCATION: 1500 Market Street; some travel required throughout Philadelphia

SCHEDULE: Availability during daytime and some evening and weekend hours required

RESPONSIBILITIES:

• Provide ongoing parenting skills education groups for couples and co-parents at various community-based sites using established curricula.
• Provide individualized case management to enrolled caregivers including goal setting regular check-ins (in-person by phone or virtually) and referrals to services such as healthcare housing mental health food assistance and early education.
• Conduct intake and social determinants of health (SDOH) screenings with new participants; help create and monitor family goal plans.
• Facilitate or co-facilitate evidence-informed parenting education classes both in-person and virtually using the LIFT/ (REMix) curriculum and approved materials.
• Support caregivers in developing skills in communication emotional regulation conflict resolution positive discipline and understanding child development.
• Track participant progress attendance and goal achievement; maintain accurate and timely records in the program database (e.g. Apricot).
• Distribute and collect pre- and post-program surveys satisfaction surveys and event feedback.
• Collaborate with early learning specialists and community partners to connect families with early learning events and resources.
• Assist with tracking participant progress to ensure course completion.
• Assist in identifying recruiting and engaging clients for the program.
• Complete program reports and other written documentation as required.
• Utilize a variety of contact methods to reach participants.
• Participate in regular supervision case conferences trainings and weekly team meetings.
• Work with the program team to assist in the delivery of other program activities.
• Complete program reports and other written documentation as required.
• Identify and execute ongoing outreach to community organizations and businesses in targeted communities.

SKILLS:

• Excellent oral communication skills
• Proficiency with Microsoft Office and web-based data collection applications
• Ability to engage underserved and hard-to-reach populations
• Ability to facilitate group classes and work one-on-one with participants
• Strong organizational skills including the ability to prioritize multiple assignments
• Knowledge of issues related to child development family life skills child abuse prevention trauma-informed care healthy relationships and healthy parenting
• Bilingual abilities (English/Spanish or other) preferred but not required
• Lived experience as a parent or caregiver is highly valued
• Knowledge of community resources and social service systems in Philadelphia
• Knowledge of positive parenting principles and practices
• Comfortable working with adults in low-income communities
• Strong interpersonal listening and communication skills

EDUCATION: High school diploma or equivalent required

EXPERIENCE:

• At least one year of relevant experience in case management health education parent education or community outreach
• Experience with clients who may struggle with substance abuse mental health challenges barriers to employment and/or have been justice-involved
• Strong experience with adult education and/or group facilitation

PHMC is an Equal Opportunity and E-Verify Employer.

Required Experience:

IC