Community + Guest Experience Coordinator

BASE ONE is looking for a warm energetic Community Guest Experience Coordinator to join our team. This hospitality-focused role combines guest services front desk support events coffee and beverage service space management and community engagement in an elevated creative environment. From training and wellness to coworking creative spaces events and more BASE ONE brings people together in an environment designed to inspire.

Youll be one of the first friendly faces our guests see and an important part of making every visit feel welcoming elevated and effortless. From greeting guests and serving coffee to supporting events resetting spaces and helping with technology no two days at BASE ONE look exactly the same.

THE DETAILS

Position: Part-Time Full-Time Opportunities Hourly

Schedule: ThursdaySaturday with shifts ranging from approximately 7 AM8 PM depending on the day. Additional flexibility for events SundayWednesday is preferred with event schedules varying.

THE PERKS

• $10 haircuts $20 spa services
• 40% off salon spa products
• Paid vacation after 1 year
• Growth opportunities within PENZONE
• Health benefits for eligible team members after 1 year
• Discounted membership to LIT Life Yoga

WHAT YOULL DO

• Welcome check in and assist guests artists and event attendees with a warm upbeat approach.
• Beverage Snack Service: Create an elevated beverage experience including specialty coffees espresso drinks signature cocktails wine mocktails and snacks. No barista or bartending experience necessary - training provided!
• Support events from setup through teardown including food and beverage service dishes space resets and guest support.
• Provide tours introductions and complimentary sips to help new guests feel at home.
• Keep shared spaces beautiful clean stocked and ready for the next experience including light laundry dishes trash removal and washroom checks.
• Process transactions service ring-outs cash handling deposits and petty cash.
• Assist with opening and closing duties; reset furniture to quickly transform spaces for different experiences.
• Provide basic technology support during trainings and events using knowledge gained through onboarding and training.
• Follow company state board and alcohol service standards.

WHAT WERE LOOKING FOR

Youre someone who:

• Brings positive welcoming energy to every interaction.
• Communicates confidently with a wide variety of people while creating welcoming memorable guest juggle multiple priorities and stay calm in a fast-paced environment.
• Is comfortable working independently and taking initiative.
• Has an eye for presentation and takes pride in their appearance and surroundings.
• Is comfortable standing walking bending squatting and lifting up to 20 lbs. throughout a shift.
• Is comfortable learning and using technology.
• Has a flexible schedule and is available for ThursdaySaturday shifts with occasional SundayWednesday event support.
• Hospitality coffee bartending guest service or SERVSAFE experience is a plus - but not required. Well provide the training you need to be successful.
• 21 years old candidates preferred

Required Experience:

IC