Community Engagement Specialist (CES) (IL, IN, WI)

Job Description

Role Summary

• The Community Engagement Specialist (CES) is a field-based community-embedded role focused on building trusted long-term relationships with national regional and local organizations serving communities disproportionately impacted by disease. Organizations include but are not limited to patient advocacy organizations community-based organizations health departments community health centers social and civic groups and faith-based organizations to support engagement across the care continuum.

• This field-based role is responsible for executing and advancing community engagement across priority advocacy ecosystems including patient advocacy organizations (PAOs) community-based organizations (CBOs/NGOs) and allied healthcare networks.

• The CES serves as a trusted field partner and ecosystem connector responsible for building durable relationships enabling meaningful engagement and ensuring community perspectives are reflected in alignment with organizational priorities.

• The role delivers non-promotional above-brand engagement and education while also supporting the structured capture synthesis and communication of insights related to access barriers to care and community needs.

• This role serves as a key connector between field engagement and headquarters teams contributing to consistent compliant and scalable execution through established tools processes and engagement approaches.

Responsibilities and Primary Activities

• Use data field observations and qualitative feedback to evaluate engagement effectiveness and identify opportunities for continuous improvement including standardized insight capture and reporting approaches

• Execute community engagement and relationship-building activities aligned to organizational and ecosystem priorities

• Partner with PI&E leadership in preparation planning and integration related to disease awareness community engagement and execution

• Contribute to identification of training and capability needs based on field insights and engagement experience

• Support field-based segmentation and targeting activities including execution of tactical engagement plans and tracking against defined objectives

• Leverage community insights and engagement data to identify trends unmet needs access barriers and opportunities to enhance engagement approaches

• Utilize established execution resources including playbooks tools and standardized operating procedures (SOPs) to ensure consistency and quality

• Maintain consistent bi-directional communication between field engagements and headquarters teams to ensure alignment and visibility of community perspectives

• Participate in team engagements including meetings planning sessions and training calls

• Ensure all engagement activities comply with legal regulatory and non-promotional requirements

• Utilize approved reporting tools and dashboards to document engagements and support performance monitoring

• Identify and communicate opportunities to evolve and optimize community engagement approaches and field execution models

Required Location:

• This role covers IL IN & WI.

• Candidates must reside within the territory.

• Ability for travel up to 50% within the territory

Required Qualifications Skills and Experience

Minimum

• Bachelors degree required and a minimum of 3 years pharmaceutical/biotech experience -OR- community engagement patient advocacy or public health experience

• Strong project management and organizational skills

• Strong written and verbal communication skills

• Demonstrated ability to execute effectively in a field-based role

• Experience engaging with community stakeholders advocacy organizations or related groups

• Strong cross-functional collaboration skills

• Experience contributing to health-related community-based or engagement-focused initiatives

• Ability to work independently while contributing to a broader team environment

Preferred

• Experience working with patient advocacy organizations community-based organizations or healthcare-related community ecosystems

• Familiarity with health access and community engagement dynamics

• Experience supporting or facilitating educational or community-based engagements

• Experience contributing to training onboarding or team capability development

• Familiarity with agile or evolving field engagement models

Required Skills:

Preferred Skills:

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The salary range for this role is

This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employees position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills geographic location government requirements and business or organizational needs.

The successful candidate will be eligible for annual bonus and long-term incentive if applicable.

We offer a comprehensive package of benefits. Available benefits include medical dental vision healthcare and other insurance benefits (for employee and family) retirement benefits including 401(k) paid holidays vacation and compassionate and sick days. More information about benefits is available at can apply for this role through (or via the Workday Jobs Hub if you are a current employee). The application deadline for this position is stated on this posting.

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