Community and Outreach Specialist

Job Title: Community and Outreach Specialist

Job Status: Full-time

Job Summary: Under direct supervision the Community and Outreach Specialist will oversee all local civic engagement programming and will lead efforts to educate activate and empower community members to participate in local government public programs and civic life. The role blends relationship-building with key stakeholders public communication event coordination data management and strategic outreach to ensure civic engagement goals are met. This position focuses on underrepresented groups to ensure they have access to information resources and opportunities to engage with our community of interests.

Essential Duties and Responsibilities:

• Develop and execute a comprehensive field strategy for voter education registration and turnout
• Build and maintain relationships with key stakeholders: residents neighborhood groups nonprofits faith organizations and civic leaders to increase awareness of public programs and engagement opportunities
• Develop and deliver workshops presentations and materials that help residents understand local government processes voting public meetings and available services
• Plan and maintain election protection programming for all local elections across our community of interest
• Plan and execute large-scale community events town halls listening sessions and engagement activities in our community of interest
• Create accessible outreach materials including newsletters social media content flyers and digital campaigns tailored to community needs
• Manage voter-engagement platforms including VAN GetThru ThruText and related tools and provide support for NNAAC member organizations
• Track engagement metrics analyze participation trends and prepare reports to guide outreach strategies and measure impact
• Recruit retain volunteers and develop a volunteer pipeline
• Perform other duties and responsibilities as assigned

Knowledge Skills and Abilities:

Knowledge of:

• Awareness and sensitivity to the specific needs of the population being served
• Social media digital communication and promoting public awareness campaigns
• Developing running and evaluating outreach programs
• Presenting information to community groups stakeholders and the public
• Recruiting training and managing volunteers
• VAN and voter databases and digital election tools

Skill in:

• Public speaking
• Creating planning and implementing strategies to engage the public and build partnerships
• Conflict resolution cultural competence and proficiency in outreach strategies
• Exceptional verbal and written communication
• Representing the organization at events fostering partnerships and advocating for community needs
• Translating complex organizational information into easy-to-understand language for the public
• Multilingual; Arabic preferred
• Operating standard office equipment and using required software applications for program area and other applications including Microsoft Office

Ability to:

• Build trust rapport and maintain professional relationships with diverse community members

stakeholders and organization staff

• Manage disputes and handle challenging or sensitive situations with tact and diplomacy
• Understand local community needs demographics and cultural norms to effectively connect with

Specialized underserved or diverse populations

• Detail oriented management of multiple projects community events and outreach schedules
• Establish trust rapidly connect with diverse stakeholders and manage partnerships
• Identify community needs and bridge gaps with available services

Educational/Previous Experience Requirements:

• Minimum Degree Required:

• Bachelors degree

• Required Disciplines:
  • Political Science Communications Sociology or a related field

and

• 2 years of experience organizing communications/or community building. Proficient in voter databasis such as VAN Getthru Thrutext and other voter engagement tools. Any equivalent combination of experience education and/or training approved by Human Resources

Licenses/Certifications:

• Licenses/Certifications Required at Date of Hire:
  • None

Working Conditions:

Hours: Normal business hours some additional hours may be required

Travel Required: Local in-state national and international travel up to 50%

Working Environment: Climate controlled office