Community Administrative Coordinator- The Infinity
Job Location:
San Francisco, CA - USA
Hourly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
Who We Are
With a legacy spanning four decades Action Property Management has become the premier choice for homeowners association management. Founded in 1984 Action began with a single client and a vision to elevate ethical and professional standards in the HOA industry. Our unwavering commitment to integrity and professionalism coupled with our core values of excellence innovation and care for people continues to define us. Today as the largest privately owned HOA management company in the West we proudly serve over 300 communities across 9 offices. Our success is fueled by a team of nearly 900 dedicated team members who genuinely love what they do and are dedicated to helping homeowners thrive and love where they live.
Action Property Management the leader in community management is seeking a full-time Community Administrative Coordinator to join our team at our luxury associationThe Infinity located inSan Francisco.
Schedule: Monday- Friday; 9:00 AM - 5:30 PM(Weekends as Needed)
Compensation: $27.00- $28.00 Per Hour (Depending on Experience) Annual Bonus
Reception & Communication
Serve as the primary point of contact for residents vendors and guests via phone email and in-person inquiries.
Monitor and manage core inboxes.
Answer and route calls and assist with general questions requests or direct inquiries to the appropriate team member.
Create and distribute communications includingweekly newsletterselevator announcementsresident signage andspecial noticesusing platforms such as Canva and Constant Contact.
Resident Relations & Services
Provide ongoing resident support.
Maintain aresident calendarand curate a recommended vendor list for resident use.
New Resident Onboarding and Experiences
Perform new resident orientation for every new resident.
Create and curate welcome materials and packages for new owners and tenants.
Oversee move-ins and move-outs for new residents from start to end.
Amenity & Facility Management
Process and manage amenity reservations.
Oversee bike and storage rentals track fobs and transponders and update vehicle registrations not linked to moves.
Event Management
Plan execute host and attend resident events and activities throughout the year.
Set up andmaintaina schedule of recurring resident events.
Organize holiday décor in lobbies andcourtyardfor the holiday season.
Manage theresident events budget with theassistanceof the AGM or Front Desk Manager.
Maintain accurate office and building records for all 655 units both digital and hard copy.
Process and track Check Request Forms and handle Accounting Processing as needed.
Assist with Architectural Change Committee (ACC) Applications.
Maintain audit and organize files for accuracy and accessibility.
Generate and follow up on WorkOrdersas necessary.
Office & Team Support
Maintain office organization cleanliness and supply inventory; order items for the Front Desk Engineering and Management including coffee water and resident supplies.
Ensure all homeowner supplies are in stock and priced appropriately.
Support special projects and operational initiatives assigned.
- Must be at least 18 years of age and successfully pass a pre-employment background check and drug screening
- Must have a minimum of a High School Diploma or equivalent. Bachelors Degree preferred.
- Minimum of 6 months of relevant experience.
- Event planning or coordination experience within an HOA hotel hospitality or similar service-oriented environment is highly preferred.
- Strong verbal and written communication skills skilled in grammar spelling and letter composition.
- Familiarity with office equipment including computers scanners and copiers.
- Experience with Microsoft Office Suite.
- Dependable punctual and reliable.
- Professional manner and appearance.
- Ability to understand and follow directions accurately.
- Self-starter with good organizational skills ability to prioritize and time management skills.
- Ability to maintain a neat work environment.
- njoys working with people to help resolve matters.
- Ability to communicate questions ideas and concerns with supervisor.
- Ability to provide a high level of customer service and hospitality.
- Actions goal is to attract and retain the best talent in the industry. We are proudly rated 4.3 Stars on Glassdoor. Check out our Glassdoor page here: Member Perks:
- Comprehensive health benefits and paid time off package for qualifying employees
- On-going hospitality and property management training
- Opportunities for career growth and advancement
- Values driven company culture promoting team work and excellence
About Company
Why You'll Love Working at Action At Action Property Management, we believe in creating an environment where you truly love where you work. We offer competitive pay and ample opportunities for career growth and advancement. Our comprehensive benefits package includes medical, dental, ... View more
