Communications Lead (internal communications)

The Communications Lead plays a critical role in ensuring employees are informed engaged and connectedespecially as the organization evolves through new processes technologies and cultural initiatives. This role serves as a central communications owner across enterprise messaging divisional initiatives and site engagement; translating complex information into clear actionable communications that drive understanding adoption and a strong sense of belonging.

This position offers a hybrid work flexibility based in Mahwah NJ with 2-3 days in office required.

1. Enterprise & Strategic Communications

• Own and execute employee communications strategy across channels (newsletter intranet email)

• Lead organizational announcements and ensure alignment with business priorities

• Translate complex initiatives into clear employee-friendly messaging

• Serve as Connect owner and Marketo super user

• Establish and uphold communication standards processes and approvals

2. Site Communications & Culture (Mahwah)

• Act as the primary owner of Mahwah site communications

• Drive awareness and communication for site initiatives and events including:

  • Take Your Kid to Work Day (TYKTOWD)

  • Employee Appreciation events

  • Site milestones and community moments

• Reinforce site culture engagement and employee connection

• Manage site communication channels (e.g. monitors emails)

3. Employee Engagement & Experience

• Own employee newsletter strategy execution and performance (global and site-specific)

• Support employee initiatives such as pulse surveys and engagement programs through communication plans and engaging communications

• Coordinate communication plans for internal events meetings and activations

• Ensure employees feel informed included and equipped monitor through surveys

What Success Looks Like

• Employees clearly understand organizational priorities changes and expectations

• High engagement across communication channels and site initiatives including consistently reporting on metrics

• Strong participation in inclusion programs and events

• Effective adoption of new technologies and processes

• Trusted consistent communication ownership across enterprise site and other initiative.

Required

• Bachelors degree required
• 4 years of work experience
• 2 years of experience supporting communications marketing public relations and employee engagement
• Experience managing internal communication channels including newsletters email communications or intranet platforms.

Preferred

• Experience with email marketing content management or communication management platforms.
• Experience developing communication plans and reporting communication performance metrics.
• Experience supporting site-wide events employee programs or workplace culture initiatives.