Communications Agent- Immediate Start
Job Location:
Charlotte, NC - USA
Monthly Salary:
$ 3825 - 4475
Posted:
18 October 2026 (2 days ago)
Application Deadline:
15 January 2027
Vacancies:
1 Vacancy
Job Summary
Position Summary
We are seeking an organized and personable Communications Agent to assist with information sharing customer inquiries and communication-related initiatives. The successful candidate will help ensure that messages are accurate understandable and delivered professionally across customer-facing activities.
Responsibilities
- Share approved information about company services products and promotional initiatives.
- Respond to general inquiries and direct specialized questions to the appropriate team member.
- Assist with preparing informational materials presentations and communication resources.
- Support outreach activities and customer engagement initiatives.
- Help coordinate communications for company events and promotional campaigns.
- Maintain organized records of inquiries feedback and follow-up activities.
- Review communication materials for accuracy clarity and consistency.
- Collaborate with colleagues to ensure messaging follows company guidelines.
- Distribute approved materials to customers and other relevant audiences.
- Participate in training to strengthen communication and presentation skills.
Qualifications
- Strong written and verbal communication skills.
- Excellent interpersonal and active listening abilities.
- Professional approachable and detail-oriented demeanor.
- Ability to present information clearly and accurately.
- Good organizational and time management skills.
- Willingness to learn company procedures and messaging standards.
- Previous communications or customer service experience is an asset but not required.
Benefits
- Training in professional communication and customer engagement.
- Collaborative and supportive workplace.
- Opportunities to develop presentation and organizational skills.
- Professional development and potential career growth.