Commercial Systems Manager

Noom is on a mission to help people live better longer. Were a digital health company connecting people to content coaching community and clinicians to build lasting habits and live healthier lives. Were a high-growth organization powered by science technology and world-class talent. When you join Noom on any team youll see the impact of your work on the world.

Our Operations Team

Noom Healths B2B Operations team is the connective tissue between our Employer Sales Health Plan Sales Partnerships and Client Success functions. Were an agile group of operators who partner across the business to unblock growth scale best practices and keep the engine running smoothly and we do it while rolling up our sleeves supporting one another and celebrating wins big and small.

About the Role

Were looking for a Commercial Systems Manager who goes beyond system maintenance someone who understands that a well-run tech stack directly enables revenue and who brings the instincts of an operator alongside the technical depth of an admin. This role owns Salesforce administration and leads integration management across our commercial tech stack including Ironclad Gong ZoomInfo Pardot and Trumpet. Youll work cross-functionally with stakeholders across Operations Sales CS Marketing Finance Legal and Product to identify needs build solutions and keep our systems running at the standard our team requires.

In your first 90 days youll complete a full audit of Salesforce and connected systems establish a backlog and prioritization process with your manager and resolve at least one standing integration or data quality issue. By six months (and onwards) stakeholders across Sales and Customer Success will trust you as a responsive reliable partner and the system will reflect it.

You Will:

Salesforce Administration

• Day-to-day administration: user management profiles and permissions flows validation rules reports dashboards price books/pricing rules/products and support tickets
• Maintain data integrity field hygiene and pipeline accuracy across objects
• Support commission reporting deal operations workflows and custom object configurations
• Troubleshoot issues promptly and communicate status clearly

Integration Ownership

• Own and manage integrations between Salesforce and connected commercial tools (ZoomInfo Ironclad Slack Workato Gong Engage AutoRFP DocuSign and others) serving as the internal point of contact for technical questions
• Support in evaluate new tools against the existing stack for overlap compatibility and ROI in partnership with Commercial Operations and Enablement
• Document integration logic data flows and system dependencies keeping the stack well-documented and auditable as it evolves

AI Operations

• Partner with engineering on rolling out AI automations across the revenue tech stack and help define the framework for what AI agents can safely touch in Salesforce

Revenue Systems Foundation

• Support the revenue systems roadmap and help maintain a scalable architecture connecting tools data and workflows across Sales Operations Finance and CS

Stakeholder & Project Management

• Serve as a systems point of contact for Sales leadership Strategy and Ops CS Finance and Legal. Translating stakeholder needs into clear system requirements without over-scoping or under-delivering
• Run discovery conversations with key stakeholders to surface the real ask beneath the surface request
• Manage your own project queue: scope prioritize communicate timelines execute and proactively flag gaps risks and dependencies before they become problems
• Partner with Enablement to train teams on whats relevant to their work

About You

If youre interested in shaping the future of health by engineering the revenue systems that power sustainable growth this role may be for you!

You Have

• 5 years of Salesforce administration experience; Salesforce Administrator certification required (Advanced Admin or Platform App Builder a plus)
• Demonstrated experience managing or troubleshooting third-party integrations with Salesforce
• Hands-on configuration or administration experience
• Ironclad experience strongly preferred
• Strong cross-functional collaboration skills comfortable working with a Sales rep and a Finance analyst in the same afternoon
• Project management instincts: you track your own work hit deadlines escalate appropriately and communicate completion
• Comfortable operating in ambiguity you ask the right questions and dont wait to be told every step
• A self-starter mindset: you spot opportunities communicate clearly and operationalize improvements without being asked
• AI-forward: actively looking for ways to optimize and automate so the team can focus on higher-value work; exposure to automation tools like Workato Zapier or similar is a plus
• Experience in B2B SaaS health tech or commercial operations preferred

What Makes This Job Amazing

• Youll sit at the center of Nooms commercial engine where the systems you build directly enable revenue growth across Sales CS and Partnerships
• Youll have real ownership over the tech stack from day one with the autonomy to audit prioritize and fix what matters most
• Youll help shape how AI shows up in a revenue org defining the guardrails for what automation can safely touch in Salesforce
• Youll work alongside a tight-knit agile B2B Operations team that rolls up its sleeves and celebrates wins together big and small

What Youll Earn and Enjoy

• Pay that reflects your impact. Compensation benchmarked to the market and shaped by your impact and value.
• Investment in your future. A 401(k) with company match to help you build long-term financial security.
• Time to truly recharge. Paid holidays generous time off Summer Fridays and a company-wide Summer Break week so the whole team can unplug together.
• Care that covers it all. Access to top-tier medical plans for you and your family including a premium-free plan option alongside dental vision and life insurance.
• Support for growing families. Paid parental leave to give you the time and flexibility to focus on what matters most.
• And more to help you thrive. Stock awards a performance-based bonus and exclusive access to Nooms products so you can grow with us win with us and enjoy what we build.

The base salary range for this position is $115000 - $150000. Actual compensation is determined by job-related factors including experience skills qualifications and location.

This role is eligible for our NYC or Princeton office locations operating on a hybrid schedule (2 days per week on-site).

More About Noom

Noom is a leading whole-person health platform on a mission to help people live better longer. We combine personalized medication with the science of behavior change and psychology to help people build lasting habits and live longer healthier lives. With nationally-recognized holistic programs spanning weight diabetes prevention GLP-1 support menopause longevity and more we serve millions through health plans employers and direct-to-consumer offerings. As a trailblazer in the world of health and wellness Noom makes healthy living easy fun and deeply rewarding.

Were more than a health tech companywere a movement. This belief extends to our culture: we empower our people to think big act boldly and take pride in their contributions to shaping the future of health. Weve been named one of the Best Places to Work by Inc. Fortune Glassdoor and Quartzincluding honors for technology and diversity.

Join us in shaping the future of health. Youll be part of a passionate mission-driven team working to make the world a healthier placeone habit at a time.

To help protect against potential hiring scams please be aware that all email communications from the Noom Talent team and/or hiring managers will come only from an @ email address. Please ignore any messaging or communication from other domains (e.g. @). Noom will never ask you for personal payment require you to purchase equipment conduct an interview process or messaging exchange via Microsoft Teams or extend a job offer without the completion of a multi-step interview process featuring a combination of phone Zoom and in-person interviews as well as references. If you are unsure about the validity of a Noom job posting on another website we strongly encourage you to apply directly through our website.