Commercial Sales Consultant ll

Welcome!

The Commercial Sales Consultant II requires expanded knowledge and broader organizational capabilities in Outside Sales job skills. Works across teams to find creative solutions to moderately complex challenges. May provide informal guidance to new colleagues.

Key Responsibilities:

• Generates commercial replacement retrofit and service-contract sales through various customer prospecting techniques such as cold calling customer referrals personal networking and customer contact.

• Demonstrates professionalism diplomacy and tact to uphold companys community reputation. Represents the company professionally honestly and ethically in all business matters and concerns

• Consults with commercial customer on HVAC and indoor-air quality needs delivers sales presentation utilizing company-established sales process and closes sale to provide the customer with the best solution for the customers budget. Suggest additional and/or alternative products or service to meet customer needs.

• Utilizes relevant systems and information prepares the proposal for the commercial customer. Explains technical information to the customer in an easy-to-understand language.

• Utilizes Engineering Excellence marketing data & tools to maximize sales effectiveness.

• Prepares and/or completes all required documentation and obtains customers signature.

• Actively manages and maintains relationships with strategic commercial customers and supports the ongoing relationships with these customers.

• Works with internal staff to ensure that work is scheduled and completed according to company standards and the customers satisfaction.

• Updates company systems following defined processes and procedures in order to process paperwork and information for new accounts and maintain records of results from all sales visits.

• Meets or exceeds set Key Performance Indicators including:

• Revenue Growth

• Close Rate

• Lead Generation

• Service Agreement sales

• Effectively communicates with customer to resolve concerns issues or complaints in order to assure total customer satisfaction.

• Comply with all Engineering Excellence safety policies procedures and practices.

• Performs similar/other duties as assigned.

Health & Safety Roles & Responsibilities:

• Reports any unsafe acts conditions and hazards to direct supervisor/manager immediately.

• Reports any contravention of legislation or company policy procedure or program to direct supervisor/manager immediately.

• Corrects substandard acts or conditions within area of control.

• Uses and maintains appropriate personal protective equipment (PPE) as prescribed by company program(s) or procedure(s)

• Never removes or renders ineffective any safety guards devices or clothing prescribed to be in place or worn.

• Complies with the general rules as prescribed by company program(s) procedure(s)

• Operates devices or equipment as prescribed by company program(s) or procedure(s)

• Participates in any safety initiatives teams or committees.

• Reports all injuries or incidents as prescribed by company program(s) or procedure(s) immediately.

• Provides input on developing safety initiatives and plans to eliminate exposures that could cause accidents.

• Does not perform act that may endanger the safety or well being of others

• Does not engage in any pranks contests or rough boisterous behavior.

• Works in compliance with applicable legislative requirement

Desired Skills & Qualifications

• Bachelors degree; 2 years experience

• Proven sales experience with emphasis on business-to business selling cold-calling and generating sales from personal networking and lead generation.

• Knowledge of commercial service sales concepts practices and procedures.

• Excellent communication skills and strong relationship-management and coaching skills.

• Ability to build long-term relationships with customers.

• Ability to work cooperatively with technical administrative and support staff.

• Solid skills working with Microsoft Office contact management software and databases

• Good organizational skills and ability to manage multiple priorities simultaneously

• Knowledge of the commercial HVAC industry preferred

• Self-starter with a desire to learn and to grow the business.

• Demonstrated commitment to the delivery of customer-focused service.

• Must be able to work independently and exercise judgment and discretion within authorized limits.

• Excellent written verbal communication and organizational skills.

• Basic knowledge of the fundamentals of the operational functionality of commercial heating air conditioning and ventilation equipment as well as related accessories.

• Knowledge of basic mathematics (addition subtraction multiplication and division)

• Understanding of basic business accounting to understand job costing profit margin and cost of sales.

• Ability to stand to walk and to climb stairs and ladders to access HVAC equipment which is often on a rooftop of the commercial building. Ability to read product data and to take measurements.

• Valid drivers license with acceptable driving record.

Minimum Experience: 2 years Minimum Education: Bachelors DegreeEqual Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin age pregnancy genetic information disability status as a protected veteran or any other protected category under applicable federal state and local laws.

The job description is not intended to be a complete list of all responsibilities duties or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Engineering Excellence.

Engineering Excellence is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email