Commercial Lines CSR

Our client is a well-established independent insurance agency located in Beaverton OR known for its supportive and dynamic work environment. With a team of seasoned professionals they are committed to delivering outstanding service to their clients. They offer a comprehensive benefits package including full Medical Dental Vision and a 401K plan.

Our client is seeking a dedicated and experienced Commercial Lines Customer Service Representative (CSR) to join their team. This is a fully onsite 100% service-based role that plays a critical part in maintaining and growing strong client relationships. The ideal candidate will bring a strong work ethic a collaborative spirit and a passion for delivering exceptional customer care.

• Provide administrative support for servicing condominium accounts including claims quoting certificates renewals and working with preferred carriers and surplus lines.
• Process certificates and endorsements run audits remarket policies to carriers and present and bind policies.
• Primarily handle renewal business with some involvement in quoting new business.
• Collaborate with team members to share knowledge and ensure seamless service delivery.
• Maintain a high level of empathy and care in all customer interactions.
• Utilize HawkSoft software for account management and documentation.

• Minimum of 5 years of experience in commercial insurance; experience with commercial property or condominium accounts is a strong plus.
• Currently working as a Commercial CSR or Account Manager.
• Property & Casualty (P&C) license strongly preferred; must be licensed in Oregon or able to obtain licensure quickly due to non-resident status.
• Independent agency experience is required.
• Proficiency in HawkSoft or similar insurance management software.
• Ability to work independently and manage tasks with minimal supervision.
• Strong team player who values collaboration and knowledge sharing.
• Exceptional work ethic and attention to detail.
• Empathy and a customer-first mindset.
• Must be able to work fully onsite in Beaverton OR.

If you are an experienced Commercial Lines professional with a passion for customer service and a drive to excel in a collaborative and supportive environment we encourage you to apply today! This is a fantastic opportunity to bring your expertise to a respected independent agency and make a meaningful impact. Dont miss your chance to join a team that values your skills and dedication apply now!