Commercial Lines Client Advisor

Are you a motivated individual who is driven by a rewarding career

Join our team in a role that will let your dedication propel you toward both personal and professional success.

What you will receive

• Unlimited growth based on your performance.
• Ownership in the company in the form of stock via the Houchens Industries ESOP the largest 100% owned company in the world.
• A long-term career with substantial development and advancement opportunities.
• Opportunity to lead and operate within a production team model to ensure efficient operations and optimal output.
• Comprehensive medical dental and vision plans and many more supplemental benefits.
• Work-life balance
• Plus much more!

What is Houchens Insurance Group

We are a 100% employee-owned company with a great culture and excellent benefits. Were big on growing and celebrating the talent that we hire. Houchens Insurance Group is dedicated to embodying the three fundamental pillars of service:

1. Clients

2. Co-owners

3. Communities

By placing equal emphasis on meeting the needs of our clients fostering a supportive environment for our co-owners and actively contributing to the betterment of our communities we strive to create a positive and impactful experience for all.

Summary

Analyzes and answers requests by mail telephone or in person from policyholders or internal production and marketing personnel for information concerning insurance policies by performing the following duties.

Essential Duties and Responsibilities:

• 50% Client/Policy Services: Provides daily service to and builds relationships with clients by managing phone calls and emails in a timely manner and attending meetings.
• 30% Renewal Marketing: Market groups with under $10000 in revenue and no affiliation with a larger account prepare formal renewal presentations.
• 10% Teamwork
• 10% Determination

Supervisory Responsibilities

Directly supervises 1-2 Client Associates. Responsibilities include assigning and directing work to Client Associates.

Education and/or Experience

At least seven years related insurance experience and/or training preferably handling multi-line large commercial accounts or equivalent combination of education and experience.

Certificates Licenses Registrations

Must hold applicable state insurance license or have the ability to obtain such within 90 days of employment. Must be able to obtain insurance designations as set forth by the organizations education plan.

Language Skills

Ability to read analyze and interpret the most complex documents such as insurance policies. Ability to respond effectively to inquiries or service issues from company personnel and/or clients. Ability to speak and represent the company effectively before groups of customers.

Mathematical Skills

Ability to calculate figures and amounts such as discounts interest commissions proportions and percentages.

To learn more about Houchens Insurance Group visit us on LinkedIn.