Commercial Lines Account Manager

Commercial Lines Account Manager

Seeking a dedicated and experienced Commercial Lines Account Manager to join a team. This role involves managing and growing a commercial lines book of business while delivering exceptional service to clients. The ideal candidate will have a strong background in insurance servicing excellent organizational skills and a commitment to building lasting client relationships.

We offer a competitive salary along with a comprehensive benefits package including:

• Medical Dental and Vision Insurance
• Flexible Spending Account (FSA) and Health Savings Account (HSA)
• Opportunities for professional growth and development

• Build and maintain strong client relationships by providing responsive high-quality service and understanding their evolving coverage needs.
• Manage new and renewal business including evaluating risk exposures and placing appropriate commercial coverage in alignment with underwriting guidelines.
• Process endorsements policy updates and renewals while ensuring accuracy and timely execution of all account documentation.
• Review renewal and expiration activity collaborating with internal teams to support effective renewal strategies and client retention.
• Serve as a liaison between clients producers underwriters and internal stakeholders to ensure clear communication and seamless service delivery.
• Identify cross-sell and account expansion opportunities including umbrella flood business interruption and other relevant coverages.
• Maintain accurate records within agency management systems and ensure compliance with internal processes and carrier requirements.
• Stay current on commercial insurance products carrier guidelines and industry best practices through ongoing training and development.

• 3-5 years of experience in insurance servicing account management or customer service.
• Active Georgia Property & Casualty Insurance License.
• Experience in commercial lines insurance is preferred.
• High School Diploma GED or Associate Degree in Business or related field (Bachelors degree preferred).
• Strong client relationship management and consultative communication skills.
• Excellent organizational skills with the ability to manage multiple priorities effectively.
• Strong analytical and problem-solving abilities.
• Proficiency in Microsoft Office Suite and agency management systems.
• High attention to detail and commitment to accuracy in documentation and policy management.
• Ability to collaborate effectively in a team-oriented environment while maintaining accountability.
• Commitment to confidentiality professionalism and ethical standards.

#LI-DT1