Collision General Manager

Collision General Manager Attleboro MA area
Full time On-site

Our client is an owner-operated collision center in the Attleboro MA area. The owners want to step back from day-to-day operations and run the business as owners rather than operators. Theyre hiring a General Manager to take full ownership of the shop: production people customers and results.

Compensation

• $75000 $85000 base salary
• Monthly incentive of 2.5% of the collision shops gross profit
• Quarterly KPI bonus tied to shop performance
• Paid time off

About the shop

• 3-bay 6000 sq ft collision center about 1.5 years old with room to grow into unused space
• Mostly fleet and commercial van work about 45 vans per month
• No DRP relationships today and the owners are open to adding them
• Sister mechanical shop (in-shop and mobile fleet service) about 10 minutes away
• Team of 7 including the General Manager

What success looks like in year one

• The shop runs day to day without the owners in the weeds
• Vans move through consistently with a turn time of 23 days per van
• Quality holds and comebacks are kept low
• A stable accountable team plus a plan for adding insurance/DRP work

What youll do

• Own workflow and production from estimate through delivery including scheduling parts and quality control
• Lead train and hold the team accountable and hire as the shop grows
• Manage fleet customer relationships and keep vans returning to service on schedule
• Own the shops P&L and track KPIs such as cycle time gross profit comebacks and customer satisfaction
• Write or review estimates and keep repair documentation accurate
• Build relationships with insurers and pursue DRP opportunities with the owners
• Find and fix process gaps so the shop can handle more volume
• Report results to the owners on a regular cadence

What were looking for

• Proven collision shop management experience with responsibility for production and people
• Comfort owning financial results (P&L KPIs)
• Working knowledge of collision estimating

Preferred experience

• Fleet or commercial vehicle repair
• Insurance/DRP relationships (a plus; the shop has none today)
• I-CAR training

Why this role

• Real authority: the owners are hiring you to run the shop
• Pay that grows with the shops results on top of a solid base
• A chance to build the insurance/DRP side from scratch

Schedule and additional benefits to be confirmed.

If youve run a collision shop and want the authority to own its results apply through Motocruit.

Required Skills:

Qualifications: High school diploma or equivalent. Minimum of 2 years of experience in auto body repair with an emphasis on structural repairs. Knowledge of welding techniques and use of specialized tools and equipment. Experience in frame and suspension alignment. Ability to read and interpret repair orders and technical manuals. Attention to detail and quality workmanship. Strong communication and interpersonal skills. Ability to work well in a team environment. Relevant certification(s) such as ASE Structural Technician or I-CAR Gold Class certification is preferred. Experience utilizing Car-O-Liner Chief Genesis or Celette highly preferred Physical Demands: Ability to stand for extended periods of time. Ability to lift up to 50 lbs. Ability to bend stoop and reach overhead. We are seeking candidates for this position who meet specific qualifications. A valid drivers license is a mandatory requirement and successful candidates must also pass a mandatory drug test. Additionally a clean driving record is essential for consideration.