COLLISION CENTER MANAGER
Rio Rancho, NM - USA
Job Summary
Confidential Automotive Dealership Group Albuquerque NM Area
$100000 ANNUAL EARNING POTENTIAL
Full-Time In-Person Leadership Opportunity
CCC ONE EXPERIENCE REQUIRED
An established automotive dealership group in the Albuquerque area is seeking an experienced Collision Center Manager to lead and grow its collision repair operation.
This opportunity is ideal for a hands-on leader who understands collision production estimating workflow management team development and financial performance. Were looking for someone who can improve efficiency maintain high repair standards strengthen customer satisfaction and drive overall profitability.
If you know how to lead a collision team manage performance and keep a busy operation running efficiently we want to hear from you.
$100000 Annual Earning Potential
Benefits include:
Medical dental and vision insurance
401(k) retirement plan
Paid time off
Employee discounts
Ongoing training and professional development
Career advancement opportunities
Long-term opportunity with an established dealership group
As Collision Center Manager youll oversee the daily operation and performance of the collision center including production staffing estimating repair quality customer satisfaction and financial results.
Key responsibilities include:
Direct daily collision center operations and production workflow
Lead coach and develop estimators technicians and support staff
Manage scheduling cycle time workload and repair progress
Review estimates supplements and repair orders for accuracy
Monitor productivity labor performance profitability and departmental KPIs
Identify opportunities to improve efficiency throughput and revenue
Maintain strong relationships with insurance companies customers vendors and business partners
Monitor CSI and ensure consistent customer communication
Recruit train and retain qualified collision repair professionals
Ensure repairs follow OEM procedures manufacturer specifications and safety standards
Maintain quality control and accountability throughout the repair process
Address operational challenges and implement effective solutions
Ensure compliance with company policies and applicable industry requirements
Previous experience in the automotive collision repair industry
CCC ONE experience required
Proven leadership or team management experience
Strong knowledge of collision estimating repair procedures and supplements
Understanding of insurance claims and repair authorization processes
Experience managing production workflow and repair schedules
Ability to monitor KPIs and improve productivity and profitability
Strong communication organization and problem-solving skills
Ability to lead in a fast-paced collision repair environment
Valid drivers license with an acceptable driving record
Previous Collision Center Manager or Body Shop Manager experience
Dealership collision center experience
Experience overseeing a high-volume collision operation
CDK or Reynolds & Reynolds experience
Strong financial and operational management background
Experience recruiting training and developing collision repair teams
Production: Maintain an organized workflow minimize bottlenecks and keep repairs moving efficiently.
Team Leadership: Set clear expectations coach employees and build a productive accountable team.
Quality: Ensure repairs meet OEM procedures safety standards and customer expectations.
Profitability: Track performance metrics control operational costs and identify opportunities to improve financial results.
Customer Satisfaction: Maintain clear communication resolve concerns and deliver a professional repair experience.
Join an established automotive dealership group where an experienced collision leader can make a meaningful impact on operations team performance customer satisfaction and profitability.
This is an opportunity to take ownership of a collision operation strengthen processes develop talent and help drive the departments continued success.
Apply today for confidential consideration.
For confidential consideration contact Ana directly at .
All interviews are scheduled by appointment only. NO WALK-INS. Qualified candidates will be contacted to arrange an interview.
Required Skills:
REQUIRED QUALIFICATIONS Previous experience in the automotive collision repair industry CCC ONE experience required Proven leadership or team management experience Strong knowledge of collision estimating repair procedures and supplements Understanding of insurance claims and repair authorization processes Experience managing production workflow and repair schedules Ability to monitor KPIs and improve productivity and profitability Strong communication organization and problem-solving skills Ability to lead in a fast-paced collision repair environment Valid drivers license with an acceptable driving record