Collision Center Manager

Collision Center Manager

Andy Mohr Buick GMC

About the Opportunity

Andy Mohr Buick GMC is seeking an experienced and results-driven Collision Center Manager to oversee daily operations lead a team of approximately 1820 employees and drive the overall performance of our collision repair center.

This is an excellent opportunity for a proven collision center leader who understands repair operations team development production efficiency customer satisfaction and financial performance. The ideal candidate is a hands-on manager who can motivate a team maintain high-quality repair standards and ensure the department operates safely and profitably.

Key Responsibilities

• Manage Daily Operations: Oversee all collision center activities ensuring efficient workflow from vehicle intake and damage assessment through repairs quality control and delivery.
  
• Lead and Develop the Team: Supervise coach and support a team of 1820 employees including technicians estimators and administrative personnel.
  
• Drive Production and Efficiency: Monitor repair cycle times technician productivity workflow and overall production performance.
  
• Oversee Financial Performance: Manage departmental budgets labor costs expenses profitability and key performance indicators.
  
• Maintain Quality Standards: Ensure repairs meet manufacturer specifications industry standards and established quality expectations.
  
• Manage Customer Relationships: Oversee customer communication resolve escalated concerns and maintain high levels of customer satisfaction.
  
• Coordinate Insurance Relationships: Work with insurance companies adjusters and other partners to support accurate estimates approvals and timely repairs.
  
• Ensure Safety and Compliance: Maintain a safe organized work environment and ensure compliance with applicable regulations and operational procedures.
  
• Optimize Workflow: Identify opportunities to improve processes reduce bottlenecks and increase overall department performance.
  
• Monitor Performance Metrics: Track key indicators such as labor hours sales gross profit cycle time customer satisfaction and repair quality.
  
• Support Business Growth: Develop strategies to increase repair volume strengthen referral relationships and maximize the collision centers overall potential.
  

Qualifications

• Previous management experience in an automotive collision center or body shop.
  
• Demonstrated ability to lead and manage a team of approximately 1520 or more employees.
  
• Strong understanding of collision repair processes estimating production management and quality control.
  
• Experience managing departmental financials budgets and profitability.
  
• Knowledge of insurance claims repair authorizations and supplement processes.
  
• Strong leadership communication organizational and problem-solving skills.
  
• Ability to manage competing priorities in a fast-paced environment.
  
• Proficiency with collision center management systems and estimating software.
  
• A strong commitment to customer satisfaction employee development and operational excellence.
  

Compensation and Benefits

• Annual compensation of $120000$150000
  
• 401(k)
  
• Dental insurance
  
• Health insurance
  
• Paid time off (PTO)
  
• Vision insurance
  

Apply Today

If you are an experienced Collision Center Manager ready to lead a team improve operational performance and take ownership of a collision repair operation we encourage you to apply.

Interviews by appointment only.