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Collections Specialist
Job Location:
Job Location:
Pensacola, FL - USA
Hourly Salary:
USD 20 - 20
Hourly Salary:
Posted:
1 October 2026 (Yesterday)
Posted:
Application Deadline:
29 December 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are looking for an enthusiastic and professional Collections Specialistto work for a growing HVAC office in Pensacola FL.
TheCollections Specialist will be responsible for managing accounts receivable contacting customers with overdue balances securing payments and providing updates to the accounting management team. The ideal candidate has excellent communication skills a polite but firm approach and a strong commitment to resolving outstanding debts while keeping positive customer relationships intact. We are seeking someone who can operate in line with our core values of:
RESPONSIBILITIES:
REQUIREMENTS:
PAY:
Position starts at $20/hr.(Depending on CURRENT level of experience)
SCHEDULE:
Monday - Friday.......8am - 5pm
BENEFITS:(available after completion of temp period)
TEL Staffing complies with regulations enforced by the EEOC.
This position is Temp to Hire. No benefits are offered during the Temp period.
TheCollections Specialist will be responsible for managing accounts receivable contacting customers with overdue balances securing payments and providing updates to the accounting management team. The ideal candidate has excellent communication skills a polite but firm approach and a strong commitment to resolving outstanding debts while keeping positive customer relationships intact. We are seeking someone who can operate in line with our core values of:
- Community
- Excellence
- Fairness
- Growth
- Loyalty
RESPONSIBILITIES:
- Manage Accounts-
- Monitor aging reports to identify past-due accounts and prioritize outreach.
- Customer Outreach-
- Contact customers daily via phone email and letters to request payment on overdue balances.
- Negotiate Settlements-
- Work with customers to establish realistic repayment schedules or payment plans.
- Resolve Disputes-
- Investigate billing discrepancies or customer complaints and coordinate with internal teams to fix them.
- Maintain Records-
- Document all collection activities payment agreements and status updates accurately in our billing system.
- Reporting-
- Prepare and maintain collection status reports.
REQUIREMENTS:
- Must be proficient inMicrosoft Office experience with Power BI is a PLUS
- Must have excellent communication skills as strong speaking and active listening skills are vital to this position.
- Must have aDetail-Oriented mindset to effectively track multiple accounts while balancing several competing deadlines.
- Must be able to efficiently shift focus betweennumerous tasks.
- Must pass a pre-employment drug screen AND background check.
- Must be at least 18 years old.
- Must have a High school diploma (or equivalent)
***Associates or Bachelors degree in Finance or Business is PREFERREDbut NOT required***
PAY:
Position starts at $20/hr.(Depending on CURRENT level of experience)
SCHEDULE:
Monday - Friday.......8am - 5pm
BENEFITS:(available after completion of temp period)
- Major health and dental insurance
- Life insurance
- Long term disability
- 401K with company match
- Paid sick vacation and holidays (8)
- Professional training and industry certification
- Referral incentives
- Continuing education reimbursement
TEL Staffing complies with regulations enforced by the EEOC.
This position is Temp to Hire. No benefits are offered during the Temp period.
Required Experience:
Junior IC
About Company
At TEL Staffing & HR, we provide expert solutions for HR, Payroll, Benefits, Risk Management and Staffing. Browse our services or contact us for a free consult.
