Collaboration Platform Administrator

Tangram Flex is seeking a reliable mission focused Collaboration Platform Administrator. This is a full-time in-person position at WPAFB that supports both local and geographically dispersed Air Force and Navy this role you will assist in the daily administration support and maintenance of applications in our enterprise collaborative development environment. Working closely under the guidance of the technical lead you will help ensure highly available secure and scalable solutions for the program. This is an excellent opportunity for an administrator who excels in hands-on system maintenance and user support working in direct partnership with Senior Systems/Software Engineers to keep critical defense pipelines running smoothly.

What We Do: At Tangram Flex we provide engineering products solutions and services that enable innovators to design develop verify and deliver software advancements to critical systems faster. By transforming how our nation solves complex software challenges our work accelerates innovation that strengthens national security.

POSITION DESCRIPTION /
The Collaboration Platform Administrator is a critical mission-enabling role within a modern engineering environment that enables end-to-end requirement traceability development integration and secure user collaboration across the enterprise. Operating within both Controlled Unclassified Information (CUI) and higher security level enclaves this position delivers advanced administration governance and user support for an integrated digital engineering toolchainincluding tools such as Jama Connect Atlassian Data Center applications (Jira Confluence Bitbucket) and GitLab repositories. Acting as the secondary Security Point of Contact (POC) for these platforms this position will assist with ensuring all tool configurations workflows and access controls strictly align with applicable security policies compliance procedures and role-based permissions. Serving in a highly collaborative capacity the candidate will partner with systems engineering software development cloud infrastructure and program management teams to resolve cross-platform issues via a Jira Service Desk ticketing system. By actively engaging geographically separated Air Force Navy and stakeholder teams this role supports the programs technical lead in delivering a highly available scalable and fully documented digital ecosystem that directly aligns with mission-critical program objectives.

JOB RESPONSIBILITIES /
Primary Responsibilities:
Support administrative duties for digital engineering and support tools
Provide troubleshooting guidance and support to users
Maintain requirements workflows that support end-to-end traceability links across Digital Engineering tools and processes
Provide stakeholder engagement and customer support for geographically separated teams facilitating communication gathering requirements tracking issues and communicating system changes
Support tool operations within multiple security level environments in accordance with applicable organizational security access and handling procedures
Serve as the secondary security point of contact for digital engineering tools; assist in coordinating security-related requirements access management compliance activities and issue resolution at all applicable organizational levels
Develop and maintain process documentation such as including standard operating procedures system configuration documentation onboarding materials workflow diagrams configuration records troubleshooting guides and user-reference materials
Support training onboarding and recurring user engagement activities for new and existing system users
Participate in regular administration team meetings to prioritize user support requests operational issues system enhancements and maintenance activities

DESIRED SKILLS & EXPERIENCE /
Required:

Bachelors degree in Information Systems Business Systems Systems Engineering Cybersecurity or related field (or equivalent experience)

Must be able to obtain a DoD Security Clearance. U.S. Citizenship is required to obtain a U.S. Government Security Clearance.
2 years of experience with requirement management software (preferably Jama Connect)
2 years of experience with work management software (preferably Atlassians Jira & Confluence)
2 years of experience working with Jira service desk ticketing system
Experience administering user accounts roles permissions and project-level access controls
Experience performing security audits within DoD CUI and Secret environments

Daily work location at WPAFB Fairborn Ohio

This positions travel requirements are approximately 10% 15%

Preferred :
2 years of experience with Jira/GitLab integration
Experience with requirements traceability workflow configuration baselining review/approval processes and reporting
Tool Integration: Technical proficiency in using Jamas REST API or ReqIF for data exchange between platforms.
Current CompTIA Security certification
Experience using integration tools (Jama Connect Interchange Planview Cameo DataHub & GitLab)
Experience practicing Agile methodologies
Physical Requirements:
Ability to travel by air car or other transportation methods
Prolonged periods of sitting at a desk and working on a computer (up to 8 hours/day)
Ability to lift and carry lightweight items (e.g. laptops demo equipment marketing materials) up to 25 lbs
Frequent use of hands and fingers for typing using a mouse writing and handling equipment
Visual acuity to read detailed technical documents view computer screens and operate software systems
Auditory ability to participate in meetings customer demos and conference calls including in potentially noisy environments (e.g. trade shows or military facilities)
Mobility to move between office spaces customer sites conference venues and manufacturing or lab environments
Flexibility to adapt to varying work environments (e.g. corporate offices government buildings industrial or lab spaces)

We are committed to staying rooted in our core value of Team First. For that reason weve designed a highly competitive benefits program and supportive work environment to engage employees and their families.
Flexible Working Hours 10 paid holidays and generous Paid Time Off
Employer Paid Medical Dental Vision and Short and Long Term Disability Insurance
Access to group rating plans for Life Insurance
Employer contribution to Health Savings Account
Competitive 401K employer match
A work environment and culture that fosters transparency collaboration and well-being.

Tangram Flex is an Equal Opportunity Employer and provides reasonable accommodation for qualified individuals with disabilities and disabled veterans in its application procedures and in accordance with federal law. All qualified candidates will receive consideration for employment based on business needs job requirements and individual qualifications.

EEO/AA Vet/Disabled Employer/ and E-Verify

Required Experience:

Manager