Cog Railway Retail Supervisor

Job Title: Retail SupervisorJob Department: Cog RailwayJob Pay Rate: $18.00 / hour Job Summary:As a Cog Railway Retail Supervisor you will oversee the daily operations of the iconic gift shop ensure exceptional guest experiences while support sales performance team leadership and inventory management. As an ambassador for Pikes Peak & the Cog Railway you will provide warm personalized service welcoming guests into a retail environment that reflects the beauty adventure and scenic grandeur of this world-renowned destination. Success in this role requires strong leadership attention to detail and a passion for delivering five-star hospitality while maintaining a well-organized engaging and profitable retail operation. Learn more about Broadmoor Duties and Responsibilities include following. Other duties may be assigned:Oversee daily opening and closing procedures to ensure efficient retail the day-to-day activities of the gift shop maintaining exceptional service and operational with the Retail Manager and General Manager to optimize store layout product placement and merchandise showroom cleanliness visual merchandising standards and an inviting shopping daily staff assignments and coordinate employee work and break and coach team members on company policies retail procedures product knowledge and guest service sales associated with complex transactions and guest inquiries ensuring seamless by example to foster a welcoming engaging and memorable shopping inventory levels and ensure merchandise is adequately stocked and and maintain inventory of retail supplies equipment and incoming shipments verify packing slips against purchase orders and resolve all merchandise is accurately priced tagged and merchandised according to company recommendations on new product offerings and merchandise assortment exceptional hospitality while welcoming guests visiting and celebrating the scenic grandeur of Pikes Peak & the Cog guest concerns process returns and resolve issues professionally to maintain positive guest cash-handling functions audit daily receipts and reconcile point-of-sale (POS) transactions in accordance with company policies and internal complete compliance with The Broadmoor guidelines operational procedures safety policies and institutional standards for excellence (Forbes Travel Guide and AAA Five-Diamond).Maintain a willingness to learn about The Broadmoors history estate grounds wilderness properties culinary offerings and retail additional duties and responsibilities as required. Performs other duties as assigned. - This is not necessarily an exhaustive list of all responsibilities skills duties requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job management reserves the right to revise the job or to require that additional or different tasks be performed when circumstances we are looking for:Minimum of a high school diploma or General Education Degree (GED) experience in retail supervisory or hospitality is highly preferred; however an equivalent combination of relevant education and professional background will be considered.A valid drivers license is required as this role may involve transporting equipment across the Resort. Please note that all employees operating Broadmoor vehicles must be at least 18 years of to utilize Microsoft Office tools for documentation and email communication.A highly motivated team player who connects easily with colleagues and drives results through positive energy and seamless communication skills negotiation conflict resolution and ability to work in fast-paced to lift pull or push up to 50 lbs. with assistance and proper safety schedule including weekends and holidays as required by the calendar of events.*Reasonable accommodation will be provided for individuals with disabilities.*Not sure you meet every qualification We still encourage you to apply. At The Broadmoor we value exceptional candidates who bring a genuine willingness to learn grow and help us deliver Five-Star Choose The BroadmoorJoin the team at the worlds longest-running Five-Star Five-Diamond Resort. At The Broadmoor we invest in your future with comprehensive benefits professional growth and mentorship from top industry : We empower our team with a rewards package including comprehensive health and dental insurance a 401(k)-retirement plan and exclusive local discounts. Please click here for a comprehensive list of Development: Your growth is our priority. Whether you are seeking a seasonal position or a long-term career we provide the hands-on development and training you need to NotesYour application will not be penalized for redacting or removing any age-identifying information (such as your age date of birth or dates of school attendance/graduation).This posting is expected to close by the date listed at the top of the page. We encourage applicants to apply early as this position may close sooner if filled. If necessary this posting will remain open until it is filled.