CNC Field Service Engineer
Waterloo, WI - USA
Job Summary
Local Region Latest Technology Excellent Culture
Ellison Technologies
As a Field Services Engineer youll support clients across a locally defined territory with a primary focus on the Iowa market. Youll work hands-on with cutting-edge technology while partnering with a diverse client baseall within an organization that truly backs its service technicians.
We set you up for success from day one. Youll receive a car allowance (or in some cases a company vehicle) company-provided cell phone and laptop covered fuel expenses and a fast hassle-free reimbursement process. Our goal is simple: remove distractions so you can focus on what you do bestmaintaining top-of-the-line equipment and delivering exceptional service that turns customers into raving fans.
This role is not a national road warrior position. While travel is required its focused on local clients within the IA MN MO territory (expected 50% w/ paid travel). Our team enjoys low turnover and the people who thrive here are energized by varietydifferent sites new challenges and continuous learning.
We genuinely believe this is not only a great place to work but a place where careers grow skills sharpen and long-term success is built.
Benefits
- Paid time off (PTO)
- Paid holidays
- Sick time
- Medical dental and vision insurance
- 401(k) retirement plan
- Life insurance
Responsibilities:
Although not all inclusive below are some more details:
- Perform field service installations or PMs as required.
- Resolve customer issues and provide sales support.
- Communicate effectively with a variety of different people.
- Represent Ellison Technologies professionally and ethically at all times with all actions in line with business expectations.
- Take ownership of all service cases projects etc. and maintain all customer records and technical documentation.
- Other related duties as assigned.
- Ideally someone with experience installing maintaining and/or repairing of CNC machining centers and CNC turning centers. With this experience were looking for developed repair skills focused on the mechanical hydraulic and electrical aspects of your craft.
#ZR
Required Experience:
IC
About Company
With its INDEX and TRAUB brands, the INDEX Group is today on of the leading manufacturers of CNC turning machines, automatic lathes & turn-mill centers