Cloud Hardware Development Engineer, AWS Hardware Engineering Services, Specialized Platforms and Servers

Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) owns the new product development (NPI) and operation of all AWS global other words were the people who keep the cloud running. We support all AWS data centers and all of the servers storage networking power and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems with thousands of variables impacting the supply chain and were looking for talented people who want to help. Youll join a diverse team of software hardware and network engineers supply chain specialists security experts operations managers and other vital roles. Youll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers and youll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Cloud Hardware Development Engineer (CHDE): The Amazon Web Services (AWS) Hardware Engineering Services (HWEngS) Specialized Platforms and Servers team creates Enterprise rack solutions for Amazons innovative web services. We are seeking experienced CHDEs to own the fleet health diagnostics and automation of the Enterprise rack solutions:
1.)Designing and implementing predictive failure detection systems using telemetry sensor data error trends and log correlation to identify hardware issues before they cause a customer impact.
2.)Driving toward zero-touch operations by building detection diagnostics and remediation of faults without human intervention
3.)Debugging complex system failures in time-sensitive settings personally diving deep when the problem demands it.
4.)Completing root cause analysis correlating across firmware kernel driver thermal power and physical layers.

What you will do: As a member of the Specialized Platforms and Servers team youll be responsible for collaborating with Elastic Cloud Compute (EC2) service teams and Data Center Operations to maintain fleet health in all the locations we have servers.

You will work closely with internal teams suppliers and external partners capturing lessons learned while operating the fleet to ensure next generation designs are of the highest quality constantly looking for ways to improve your product performance quality and cost.


Key job responsibilities
As a CHDE you will be responsible for scaling how we operate our massive existing & rapidly growing fleet. You will lead the integration and delivery of servers support the development of automated monitoring and failure analysis services to operate debug and scale our servers. You will work closely with other AWS software teams to tailor and operate servers solutions for the AWS environment. You will support launching our servers into production and operating our fleet of servers.

A day in the life
Your day to day responsibilities will be solving operational challenges to our existing fleet with the goal of improving the current customer experience as well as developing improved systems for future designs.

About the team
The team is comprised of CHDEs System Development Engineers and Technical Program Managers all with the common goal of delivering the best specialized server fleet possible to our customers.

Why AWS
Amazon Web Services (AWS) is the worlds most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating thats why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.



Inclusive Team Culture
Here at AWS its in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences inspire us to never stop embracing our uniqueness.

Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home theres nothing we cant achieve in the cloud.

Mentorship and Career Growth
Were continuously raising our performance bar as we strive to become Earths Best Employer. Thats why youll find endless knowledge-sharing mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description we encourage candidates to apply. If your career is just starting hasnt followed a traditional path or includes alternative experiences dont let it stop you from applying.

- Bachelors degree in electrical engineering computer engineering or equivalent or 3 years of relevant technical position experience.
- 3 years of experience in server level design for compute or other complex product design.
- Experience in developing design verification plans and functional test procedures.
- Experience in board and server root cause analysis and resolution.

- 5 years of experience in complex product development such as servers network switches or other highly integrated devices with hardware software and service aspects.
- Proficient scripting debug abilities and Linux operations commands.
- Experience deploying and operating hardware and applications across large data centers.
- Meets/exceeds Amazons leadership principles requirements for this role
- Meets/exceeds Amazons functional/technical depth and complexity for this role

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees supervisors and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees supervisors and staff to ensure exceptional customer service; and follow all federal state and local laws and Company policies. Criminal history may have a direct adverse and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above as well as the abilities to adhere to company policies exercise sound judgment effectively manage stress and work safely and respectfully with others exhibit trustworthiness and professionalism and safeguard business operations and the Companys reputation. Pursuant to the Los Angeles County Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience qualifications and location. Amazon also offers comprehensive benefits including health insurance (medical dental vision prescription Basic Life & AD&D insurance and option for Supplemental life plans EAP Mental Health Support Medical Advice Line Flexible Spending Accounts Adoption and Surrogacy Reimbursement coverage) 401(k) matching paid time off and parental leave. Learn more about our benefits at CA Cupertino - 157300.00 - 212800.00 USD annually
USA WA Seattle - 136000.00 - 184000.00 USD annually