Cloud Architect

The Senior Tier 3 CrowdStrike Architect serves as the primary technical authority for the State of Iowas Enterprise Endpoint Detection and Response (EDR / XDR) platform. Operating within the Information Security Services (ISS) Bureau this role is responsible for the overall architecture administration multi-tenant federation fine-tuning and escalation engineering of the CrowdStrike Falcon ecosystem across state agencies.
This position acts as the highest level of technical escalation (Tier 3) for endpoint incidents advanced threat hunting platform troubleshooting and complex integrations (such as Next-Gen SIEM threat intelligence and automated orchestration).

1. Platform Architecture & Multi-Tenant Administration

• Architect implement and maintain the state-wide CrowdStrike Falcon platform architecture across multi-tenant environments (CID hierarchy RBAC policy groups).
• Oversee sensor deployment strategies policy prevention/detection tuning custom rule creation (IOAs/IOCs) and feature rollout schedules across diverse agency environments.
• Manage CrowdStrike platform health agent updates host group management and agent troubleshooting across Windows macOS Linux and virtualized workloads.

2. Tier 3 Incident Escalation & Response Engineering

• Act as the final technical escalation point for complex endpoint threats zero-day vulnerabilities and persistent malware identified by Tier 1/2 SOC analysts.
• Execute advanced containment remediation and live forensics using Real-Time Response (RTR) and custom scripts during critical incidents.
• Partner with SOC Analysts and Incident Response teams to refine playbooks minimize Mean Time to Detect (MTTD) and Mean Time to Respond (MTTR) and drive risk reduction.

3. Integration Automation & Data Pipeline

• Design and support telemetry integration between CrowdStrike Falcon central SIEM/SOAR platforms network defenses and threat intelligence feeds.
• Introduce new integration ideas to better levergage existing security tools.
• Leverage CrowdStrike Fusion SOAR workflows to automate routine containment notifications and response actions.
• Align endpoint security strategies with Identity Threat Detection and Response (ITDR) and Cloud Security Posture Management (CSPM) modules as platform needs evolve.
• 4. Stakeholder Enablement Training & Vendor Management
• Translate complex technical threat data into actionable guidance for agency IT administrators and executive leadership.
• Develop dashboards using the CrowdStrike API to collect daily vulnerability data and other key metrics providing clear and actionable visibility into the enterprise environment.
• Develop standardized operating procedures (SOPs) deployment guides and platform hardening specifications for state agency IT partners.
• Serve as the primary technical point of contact with CrowdStrike engineering and technical account managers (TAMs) to drive feature requests and resolve critical bugs.
• Provide formal and informal technical mentoring and training to Tier 1/2 SOC staff.

Required Technical Experience

• Platform Mastery: 4 years of hands-on experience engineering deploying and maintaining CrowdStrike Falcon at enterprise scale (10000 endpoints).
• Tier 3 IR Capabilities: Demonstrated proficiency using CrowdStrike Real-Time Response (RTR) writing custom IOAs/IOCs and performing endpoint threat hunting.
• OS & Scripting: Strong knowledge of Windows Linux and macOS internals along with scripting capabilities (PowerShell Python Bash) for automated remediation and API integration.
• Security Ecosystems: Solid grasp of network security (firewalls IDS/IPS) Identity & Access Management (AD/Entra ID) patch management vulnerability assessments and MITRE ATT&CK framework mapping.

Required Certifications (Must hold at least one active certification)

• CrowdStrike Specific (Highly Preferred):
• CrowdStrike Certified Falcon Administrator (CCFA)
• CrowdStrike Certified Falcon Responder (CCFR)
• CrowdStrike Certified Falcon Hunter (CCFH)
• Industry Certifications:
• CISSP GCFA GCIH GSEC CISA or equivalent advanced security credential.

Professional & Soft Skills

• Integrity & Ethics: Unwavering commitment to confidentiality integrity and compliance standards necessary for state government operations.
• Communication & Translation: Proven ability to explain technical risk to non-technical stakeholders and state agency leaders clearly.
• Complex Problem Solving: High analytical capability to navigate complex multi-tenant environments agency-specific constraints and conflicting operational priorities.
• Collaboration & Inclusion: Strong interpersonal skills with a commitment to fostering a diverse supportive and team-oriented working environment.

Preferred Qualifications

• Prior experience in state/local government (SLTT) higher education or large-scale multi-tenant enterprise environments.
• Experience integrating CrowdStrike Falcon APIs with external automation platforms or SIEMs (e.g. Splunk Microsoft Sentinel Palo Alto Cortex).
• Familiarity with federal/state compliance frameworks (NIST SP 800-53 CJIS HIPAA IRS Pub 1075).