ClinicPractice Assistant, Internal Medicine

Site: Mass General Brigham Community Physicians Inc.

Mass General Brigham relies on a wide range of professionals including doctors nurses business people tech experts researchers and systems analysts to advance our mission. As a not-for-profit we support patient care research teaching and community service striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Our Internal Medicine office is committed to building a healthier community in the Medford area and thats why were bringing world-class health care affiliated with Mass General Brigham to your neighborhood. Our Medford Internal Medicine location offers adult primary care services. Our experienced internal medicine team offers comprehensive compassionate care with convenient access to cardiac testing labs and imaging. We are located 101 Main Street in Medford Massachusetts. We pride ourselves on having a close-knit highly collaborative team who are all passionate about patient care in the community!

Our office is easily accessible by public transportation with an MBTA bus stop located directly in front of the building. While on-site parking is not available free non-permit street parking may be available on South Street just around the corner from the office.

We are seeking a full-time 40-hour Clinic/Practice Assistant onsite Monday through Friday from 7:30am to 4:00pm. Our Clinic/Practice Assistants play an integral part in the operations of our community-based physician practices. Dedicated to administrative support these Assistants serve as the gatekeepers of our practices and ensure that our team is delivering the highest quality experience that exceeds our patients expectations.

This individual would work alongside our three other clinic/practice assistants in this patient-facing role. Whether you are an entry-level candidate hoping to learn the healthcare industry from the ground up or a proven healthcare professional seeking a new challenge the Clinic/Practice Assistant role is the opportunity for you!

Summary
Performs both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling check-in check-out duties. Actual job duties may vary by Department.

Does this position require Patient Care No

Essential Functions
-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.
-Make patient appointments and maintain appointment records.
-Greet and assist patients.
-Answer telephones assist callers with routine inquiries and schedule appointments.
-File materials in patient folders and print appointment schedules.
-Process patient billing forms and scan documents to patient medical record/LMR.
-Call for patient medical records and laboratory test results.
-Open and distribute mail or faxes.
-Type forms records schedules memos etc. as directed.
-May be required to accept co-payments.
-Handles screens and/or takes messages related to prior authorizations referrals and verify registrations for accuracy.
-May monitor patients in waiting room and responds to any needs for information.
-Assists in patient flow processes.

Education
High School Diploma or Equivalent required

Can this role accept experience in lieu of a degree
No

Licenses and Credentials

Experience
healthcare office experience 0-1 year required

We are looking for well-rounded customer service professionals who can multi-task prioritize and thrive in a high-volume outpatient setting! When hiring we look for candidates who possess not only the relevant skills and competencies but also positive attitudes empathy and genuine passion for this work.

Onsite

101 Main Street

40

Regular

Day (United States of America)

Pay Range

$17.71 - $23.20/Hourly

Grade

2

At Mass General Brigham we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive and any offer extended will take into account your skills relevant experience if applicable education certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however it does not encompass all elements contributing to your total compensation addition to competitive base pay we offer comprehensive benefits career advancement opportunities differentials premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

6010 Mass General Brigham Community Physicians Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religious creed national origin sex age gender identity disability sexual orientation military service genetic information and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process to perform essential job functions and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973 the Vietnam Veterans Readjustment Act of 1974 and Title I of the Americans with Disabilities Act of 1990 applicants who require accommodation in the job application process may contact Human Resources at .