Clinical Pharmacist

The Clinical Pharmacist serves as the clinical and product knowledge hub for the sales organization.
This role does not carry direct account ownership; instead it functions as a strategic partner to the
field sales team ensuring Tier 1 and Tier 2 clinic accounts receive the clinical depth product
education and engagement needed to remain active and drive consistent growth.
Equally important this individual is deeply embedded in the clinical community attending industry
events building relationships with key opinion leaders and feeding market intelligence back to
leadership to inform product roadmap decisions competitive strategy and growth opportunities.

KEY RESPONSIBILITIES
1. Clinical & Product Support for the Sales Team
Serve as the primary clinical resource for account executives managing Tier 1 and Tier 2 clinic
accounts.
Provide in-depth product education clinical evidence and protocol guidance to equip sales
reps for complex customer conversations.
Join sales calls virtual demos and on-site visits when clinical expertise is needed to advance
or retain an account.
Develop and maintain internal sales tools including clinical FAQs and product comparison
materials.
Support new sales rep onboarding by leading clinical and product knowledge training.
2. Tier 1 & Tier 2 Account Health
Collaborate with account-owning sales reps to monitor engagement levels identify usage
gaps and develop action plans to keep key accounts active and growing.
Partner on QBRs check-in calls and clinical education sessions for existing clinic customers.
Identify upsell and cross-sell opportunities within active accounts and communicate them to
the owning rep.
Flag at-risk accounts early based on clinical engagement signals and support retention efforts
alongside the sales team.
3. Industry Presence & Market Intelligence
Maintain an active presence in the clinical community by attending industry conferences trade
shows webinars and professional association events.
Build and nurture relationships with clinicians KOLs (Key Opinion Leaders) practice
managers and clinical educators across the market.
Proactively gather and communicate competitive intelligence to sales leadership and product
teams including:
Competitor product updates pricing shifts and messaging strategies
Emerging clinical protocols or treatment trends
Unmet needs and pain points expressed by practitioners
Provide structured market feedback to leadership on a regular cadence (weekly/monthly)
contributing insights that inform product roadmap prioritization and differentiation strategy.
Identify white space opportunities and emerging clinic segments for the sales team to pursue.
4. Clinic Pipeline Development
Proactively identify and engage prospective clinics that represent strong acquisition
opportunities for the sales organization.
Build early-stage relationships with clinic decision-makers generating qualified leads and
warm introductions for account-owning reps to close.
Attend clinical events and professional networks specifically to uncover new clinic prospects
aligned with our target profile.

MEASURES OF SUCCESS
Tier 1 & Tier 2 account retention and revenue growth (in partnership with owning reps)
Quality and frequency of market intelligence reports delivered to leadership
Number of qualified new clinic leads generated and passed to the sales team
Number of Tier 1 & Tier 2 deals influenced or advanced through direct clinical support
engagement
Conference and industry event participation coverage
Contribution to product roadmap decisions as tracked by leadership feedback

QUALIFICATIONS
Required
Clinical background or equivalent experience in a relevant healthcare or medical device field
Demonstrated ability to translate complex clinical information into clear compelling narratives
for sales and customer audiences
Strong relationship-building skills; comfortable networking with clinicians practice owners and
industry stakeholders
Collaborative mindset and self-starter thrives in a support role not dependent on account
ownership for motivation
Excellent written and verbal communication; ability to produce clear internal reports and
briefings

Preferred
Prior experience in medical sales clinical education or compounding
Familiarity with CRM tools (Zoho Salesforceetc) for logging activities and tracking leads
Established network within the target clinical community
Experience attending and presenting at industry conferences or trade shows

Required Experience:

Senior IC