Clinical Coordinator

Project Renewal is a leading non-profit organization with the mission of building supportive communities where people achieve dignity and independence renewing their lives with health homes and comprehensive and integrated 24/7 programs are designed to offer the holistic care our clients need. With a staff of 950 and an annual budget of $140 million Project Renewal is one of the larger social service nonprofits in New York : Clinical CoordinatorProgram: 59th Street Womens ShelterSalary Range: $63504-$67980 Per YearProgram DescriptionThe 59th Street Womens Shelter is a 200-bed 24/7 emergency shelter for homeless women diagnosed with mental illness and/or substance use disorders. Our comprehensive services include case management individual and group counseling recreational activities occupational therapy and housing placement assistance. Additionally a street-facing on-site Article-28 Clinic provides primary care and behavioral health care ResponsibilitiesUnder the general direction of the Director of Social Services with some latitude for independent action and decision making the Clinical Coordinator supports the Director of Social Services and Team Leaders in the supervision of the Social Services Team and ensures that all policies and protocols are being followed by the staff in the delivery of services to the clients; performs related Duties and ResponsibilitiesThe essential duties of the Clinical Coordinator include but are not limited to the following activities:Completed and reviews client intake forms regularly for accuracy and complete additional paperwork needed for the completion of case management intakesAudit client charts weekly to ensure adherence to regulatory standards of service qualityTrain new Case Managers on the composition of a client chartManage the documentation of critical incidents and keep a log of the in incident reporting committees and team meetings to determine annual goalsParticipates in the facilitation of the Partners for Permanency case conferences and High Risk Interdisciplinary meetingsUpdate caseload breakdowns and assign new clients to Case ManagersOrganize and maintain up to date spreadsheets to track progress and updates related to performance feedback to the 59th Street shelter program on their adherence to organizational and regulatory standards of service quality documentation quality and compliance requirementsComplete data analysis compiled of information retrieved from the Client Profile to determine trends and areas for improvementAbsorb partial responsibility of the Director of Social Services in their absencePerforms other duties as assigned by the Director of Social Services and/or Program DirectorQualificationsA Bachelors degree in social work public administration psychology education sociology occupational or physical therapy or other related human services fields with a minimum of three (3) years of experience and two (2) years having been in a managerial or supervisory capacity. An Associates degree in the aforementioned fields with four (4) years of experience and three (3) years having been in a managerial or supervisory capacity.A High School Diploma or GED equivalent with five (5) years of experience and four (4) years having been in a managerial or supervisory or multilingual a plusDemonstrated ability to manage and motivate staff to accomplish stated program goals and objectives while developing their individual and group to develop and foster through demonstration a team spirit enabling staff to overcome the challenges of providing needed services to a special client population. Excellent oral writing and listening skills are a ability to work well within a highly pressurized deadline environment while meeting the short- and long-term mandates of the program. Must collaborate with our Performance Evaluation and Quality Assurance Department (PEQA) and develop/ exhibit the ability to independently evaluate and manage program performance using ability to interface with clients as well as all levels of staff. Knowledge of case management software as well as proficiency in Microsoft Office SuiteProject Renewal is an equal opportunity employer. Its long-standing policy has been to embrace the equality of opportunity for all employees and applicants without regard to actual or perceived race color national origin alienage or citizenship status religion or creed gender (see separately issued Gender Discrimination policy for more detail) physical or mental disability age (18 and over) military status arrest record marital status domestic partnership status genetic information or predisposing genetic characteristic sexual orientation status as a victim or witness of domestic violence sex offenses or stalking unemployment status or any other basis protected by applicable federal state and local laws.