Clinic Receptionist

As our Clinic Receptionist you will be the welcoming face and first point of contact for our patients embodying our commitment to humankindness and efficient healthcare delivery. This pivotal front-office role involves performing diverse business office and reception duties with accuracy and minimal supervision ensuring a smooth and positive experience for every individual entering our facility. Youll be central to maintaining our patient-centered environment and supporting our mission.

Every day you will manage incoming phone calls expertly scheduling patient appointments according to office guidelines and greeting and registering patients with warmth and efficiency. Youll meticulously collect verify and update essential patient demographic and insurance information including co-pays and deductible amounts. This role also involves preparing patient charts conducting all check-in and check-out functions processing payments coordinating follow-up appointments and ensuring timely communication regarding any appointment delays.

To be successful in this patient experience specialist role you will need at least one year of experience in customer service clerical or business-related functions demonstrating strong organizational skills and the ability to manage multiple tasks effectively. Your commitment to maintaining patient confidentiality adhering to all clinic and regulatory policies and embodying our core values will be paramount. We are seeking a detail-oriented empathetic individual with excellent communication skills to contribute to our medical administration and patient access team.

• One year of customer service experience clerical or business-related experience

From primary to specialty care as well as walk-in and virtual services CHI Health Clinic delivers more options and better access so you can spend time on what matters: being healthy. We offer more than 20 specialties and 100 convenient locations; with some clinics offering extended hours.