Clinic IT Operations Manager

Join our healthcare organization as a Clinic IT Operations Manager where youll play a critical role in supporting our clinical teams and ensuring seamless technology operations across our clinic locations. This position offers the opportunity to make a direct impact on patient care by maintaining and optimizing the IT infrastructure that healthcare professionals depend on every day. Youll work in a collaborative environment where your technical expertise and problem-solving skills are valued and where youll have the chance to grow your career in healthcare IT.

• Provide Level 2 Desktop Support and enterprise application support to physicians clinical staff and administrative teams across multiple clinic locations
• Manage and troubleshoot Microsoft 365 environments Active Directory and Microsoft Entra ID user access and authentication
• Support healthcare-specific systems including EMR/Epic platforms PACS and connected diagnostic equipment
• Coordinate technology projects and vendor relationships while managing competing priorities in a fast-paced healthcare setting
• Perform basic network troubleshooting and support mobile devices and phone systems used throughout the clinic
• Communicate effectively with clinical and non-clinical staff translating technical concepts into understandable language
• Maintain healthcare privacy and security practices in compliance with HIPAA and organizational policies
• Support website maintenance and approved AI tools implementation
• Travel between clinic locations as needed to provide on-site technical support

• Minimum 3 years of professional experience in IT operations enterprise application support or Level 2 Desktop Support
• Working knowledge of Microsoft 365 Active Directory or Microsoft Entra ID user support
• Experience supporting phone systems and mobile devices
• Demonstrated ability to perform basic network troubleshooting
• Strong project coordination and vendor management skills
• Excellent communication and interpersonal skills with the ability to work effectively with diverse teams
• Valid California drivers license and reliable transportation
• Ability to travel between multiple clinic locations

• Associate degree in Information Technology Computer Science Management Information Systems or related field (equivalent professional experience considered)
• Healthcare IT experience including EMR/Epic systems support
• Experience with PACS or connected diagnostic systems
• Knowledge of healthcare privacy and security best practices
• Website support and maintenance experience
• Familiarity with approved AI tools and their healthcare applications

This role offers a unique opportunity to work at the intersection of healthcare and technology. Youll support a mission-driven organization committed to providing excellent patient care and your technical expertise will directly contribute to that mission. We value team members who are detail-oriented adaptable and passionate about solving problems in a healthcare environment.

If you meet the qualifications and are excited about this opportunity wed love to hear from you. Please submit your resume and a brief cover letter explaining your interest in this position and your healthcare IT experience.