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Client Solutions Specialist

PedrosVacations


Job Location:

Richmond, VA - USA

Monthly Salary: Not provided by the employer
Posted: 28 August 2026 (2 hours ago)
Application Deadline: 25 November 2026
Vacancies: 1 Vacancy

Job Summary

About the Role

Were looking for dependable people-focused individuals to support clients throughout different stages of the service process.

This role blends client communication organization follow-up scheduling research and general coordination. Depending on the clients needs you may also assist with reservation details travel-related requests or other service-based arrangements.

The goal is simple: keep communication clear information organized and the client experience moving in the right direction.

Previous industry experience is not required. Training resources and continued support are provided.

What Youll Be Doing

Your responsibilities may include:

  • Communicating with clients regarding needs preferences and next steps
  • Following up on inquiries requests and pending information
  • Coordinating schedules appointments reservations or service details
  • Maintaining accurate client records and notes
  • Researching options and gathering information when needed
  • Providing timely updates throughout the client process
  • Assisting with changes special requests or adjustments
  • Helping clients understand available options and services
  • Supporting general customer service and client retention efforts
  • Keeping multiple tasks organized while meeting deadlines

Some assignments may involve travel hospitality reservations or destination-related coordination but the role is not limited to travel services.

What We Look For

A strong candidate is someone who is:

  • Comfortable working with people
  • Organized and dependable
  • Confident communicating through email phone or online platforms
  • Able to manage several priorities at once
  • Self-motivated in a remote environment
  • Comfortable learning digital tools and systems
  • Professional and solution-oriented
  • Willing to follow up and take initiative
  • Able to listen to client needs and recommend appropriate next steps

Experience in customer service sales administration scheduling hospitality reservations or client relations can be helpful but it is not required.

Areas You May Gain Experience In

Client Services
Supporting inquiries requests follow-up and ongoing communication.

Customer Experience
Helping create a smooth and professional experience from first contact through completion.

Sales Support
Learning how to understand client needs present options and assist with service decisions.

Administrative Coordination
Managing records schedules confirmations deadlines and important details.

Reservations and Planning
Assisting with appointments bookings travel-related arrangements or other scheduled services when applicable.

What the Work Environment Looks Like

This is a fully remote position designed for individuals who are comfortable working independently while remaining connected to a team.

You can expect:

  • Flexible scheduling
  • Remote work
  • Training and onboarding
  • Ongoing resources and support
  • Access to online tools and systems
  • Opportunities to strengthen client service and communication skills
  • Exposure to multiple areas including customer service coordination sales and planning
  • Growth potential based on consistency and performance
This Role May Be a Good Fit If

You enjoy talking with people and helping them find solutions.

You are naturally organized and good at following up.

You prefer a role with variety rather than doing the exact same task every day.

You are comfortable working independently.

You enjoy learning about different services destinations products or options.

You want to build experience in client relations sales support administration customer service or planning.

Applicant Eligibility

Applicants must be located in an eligible region including:

United States United Kingdom Mexico Spain Australia or select LATAM regions.

Apply to Learn More

If you are dependable comfortable communicating with clients and interested in a flexible remote role involving customer service client coordination sales support and general planning we encourage you to apply.