Client Solutions Manager

About the Role:

Responsible for credit/risk monitoring;Credit Review (CR)workflow management & prioritization; and engagement with underwriting QualityAssurance and (or co-leads) identification of opportunities to cross-offeradditionalsolutions that wouldbenefitthe client increasepenetration-ratesof products & services for the Bank. Leads (or co-leads) partner collaboration & coordination forholisticteam with portfolio management partner collaboration andclient-engagementto develop and grow new and existing commercial business Client Solutions Manager(CSM)is a second primarytouchpointbetween Bank and foridentifyingadditionalloan deposit and core fee income opportunities (products; services; solutions) for new and existing commercial clients to add/deepen value to the client; driveadditionalrevenue growth;establish/maintain complete banking relationships; bolster client experience and .

• Utilize existing financial/market information and Relationship Expansion Tool toidentifyadditionalproducts/services that would satisfy client needs andestablish/deepencomplete recommendations on loan structure & terms andrefersthese issues tothenextappropriate levelof authority. Analyzes credit todeterminethe ability of customers and prospective customers to qualify for borrowing and quantitative information to undercover potential client needs andproposesto deepenrelationships accordingly.
• Partner with theCommercialBanker as the second primary point of contact for the with clients; focus on expanding mature relationships by assessing client needs. Acts as a liaison to the Core Fee Income business partners Credit Department the Commercial supportstaffand other internal business isapproved for all ancillary products and services.
• Perform 30% oftimeon direct relationship expansionsales-activities consulting withCommercialBanker. Achieves individual annual production and growth goals (relationship expansion) for loansdepositsand core fees to ensure the bank meets its overall financial targets andbalanced-growthobjectives. Achieves Portfolio Management goals by ensuring proper adherence to proper risk-mitigation practices.
• Develop a comprehensive understanding of clients needs and future needs based on the review and analysis of personal business financial and market data gathered through relationship reviews client engagement market research and partner collaboration. Participates in ongoing relationship reviews with all clients. Manage clientsadditionalcredit requestsrenewalsand reviews.
• Manage andmonitorcommercial loan portfolio and commercial relationships by analyzing financial data& informationtodeterminethe merits of specific loan requests. Accountable for application and underwriting quality. Involved in documentation review. Collaborate withCommercialBanker to make formal recommendations and presentations to Commercial Relationship Manager and Credit Administration.
• Ensure the loan portfolio is properly risk rated.
• Ensure the portfolio administration and risk management of each client relationshipis in compliance withestablished credit policyprocedureand business strategy as well as commercial and regulatory guidelines. Management of CR workflow & prioritization; engagement with underwriting QA QC and CQA partners accordingly.
• Demonstrates compliance with all bank regulations for assigned job function and applies to designated job responsibilities knowledge may be gained through coursework and on-the-job training. Keeps up to date on regulation changes.
• Follows all Bank policies and procedures compliance regulations and completes all required annual or job-specific training.
• Maintain a working knowledge of Banks written policies and procedures regarding Bank Secrecy Act Regulation CC Regulation E Bank Security and other regulations as applicable to this job description.
• May be asked to coach mentor or train others and teach coursework as subject matter expert.
• Actively learns demonstrates and fosters the Columbia corporate culture in all actions and words.
• Takes personal initiative and is a positive example for others to emulate.
• Embraces our vision to become Business Bank of Choice
• May perform other duties as assigned.

About You:

Education
Experience

• BachelorsDegree: Bachelors degree in finance Accounting or Business(Required)
• 4-7 years of relevant commercial banking and/or prior experience as aCommercialPortfolio Manager and/or Commercial Underwriter. (Required)

Skills

• Proven knowledge of commercial underwriting credit monitoring and portfolio management.
• Possess strong underwriting creditmonitoringand portfolio management skills.
• Proven relationship management and business development abilities analytical and problem-solving skills sales skills and credit and credit quality skills. Strong credit acumen including but not limitedto:loan structuring concise underwritingappropriate riskidentification & mitigation and ongoing risk & relationship management of a commercial portfolio.
• Advanced understanding of credit policy and procedures and can accuratelydeterminerisks of loans/credits; and evaluate both cash-flow and collateral-based loans/credits.
• Knowledge of commercial bank products and services thatresultsin successfully capitalizing on all opportunities to cross-offer the banks solutions to the clients benefit.
• Excellent verbal written interpersonal and presentation skills.
• Ability to communicate effectively with small and largeaudiences;often includes presentations to customers ata high level( CEO and other Executive levels).
• Ability to work effectively with individuals and groups across the company to manage customer relationships.
• Ability to partner withteamandengage in client-facing service and sales activity.
• Proficiencywith personal computers and software packages including MS Excel Word PowerPoint.

Travel Requirements

• Occasional

The pay range for this role is $89000.00 to $150000.00.

The pay rate for the selected candidate is dependent upon a variety of non-discriminatory factors including but not limited to job-related knowledge skills and experience education and geographic location. The role may be eligible for performance-based incentive compensation and those details will be provided during the recruitment process.

Primary Location: Ability to work fully onsite at posted location(s).

Our Benefits:

We are proud to offer a competitive total rewards package including base wages and comprehensive benefits.

We offer eligible associates comprehensive healthcare coverage (medical dental and vision plans) a 401(k)-retirement savings plan with employer match for qualifying associate contributions an employee assistance program life insurance disability insurance tuition assistance mental health resources identity theft protection legal support auto and home insurance pet insurance access to an online discount marketplace and paid vacation sick days volunteer days and holidays. Benefit eligibility begins the first day of the month following the date of hire for associates who are regularly scheduled to work at least thirty hours weekly.

Our Commitment to Diversity:

Columbia Bank is an equal opportunity and affirmative action employer committed to employing engaging and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race color national origin religion sex age sexual orientation gender identity gender expression protected veteran status disability or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s) please let us know by email: .

To Staffing and Recruiting Agencies:

Our posted job opportunities are only intended for individuals seeking employment at Columbia Bank. Columbia Bank does not accept unsolicited resumes or applications from agencies and Columbia Bank will not be responsible for any fees related to unsolicited resume submissions. Staffing and recruiting agencies are not authorized to submit profiles applications or resumes to this site or to any Columbia Bank employee and any such submissions will be considered unsolicited unless requested directly by a member of the Talent Acquisition team.