Client Services Manager, Home Care

BAYADA Home Health Care has an immediate opening for a Client Services Manager in our Williamsport PAoffice.

Are you looking for an opportunity to grow your career in healthcare while making a meaningful impact on clients families and field employees As a Client Services Manager youll play a key role in coordinating high-quality home care managing a caseload building community relationships and supporting the growth of the office.

• Coordinate client services and address emergent scheduling needs.
• Manage and proactively grow an assigned caseload.
• Build lasting relationships with clients referral sources payors and community organizations.
• Provide exceptional customer service while ensuring quality home care.
• Partner with Clinical Managers to provide support supervision and guidance to field employees.
• Develop strong collaborative relationships with office and field teams.
• Monitor and manage key business and operational metrics.
• Assist in maintaining compliance with company policies and quality standards.
• Support the overall growth and success of the office.

• Bachelors degree preferred.
• Prior medical office healthcare or home care experience preferred.
• Previous supervisory or leadership experience is a plus.
• Demonstrated success achieving goals and taking on increasing responsibility.
• Strong computer skills including electronic medical record experience.
• Excellent communication interpersonal and organizational skills.
• Ambition to grow and advance within BAYADA.
• Ability to manage multiple priorities in a fast-paced environment.

BAYADA offers the opportunity to build your leadership skills grow your career and make a meaningful difference in the lives of clients and families.

• BAYADA Home Health Care offers the stability and structure of a national company with the values and culture of a family-owned business.
• Award-winning workplace: proud to be recognized as a Best Place to Work by Newsweek Forbes and Glassdoor.
• Weekly pay
• AMAZING culture:we are a mission driven nonprofit organization focused around three core values of compassion reliability and excellence.
• Strong employee values and recognition: we utilize a BAYADA Celebrates page for daily recognition along with Hero spotlights Key Action of the Week meetings to connect back to our mission and celebrate staff discounts/perks and partnerships an Awards Weekend trip and more.
• Growth opportunities: advancement opportunities continued education opportunities Udemy courses webinars and more
• Check out our blog: BAYADA Home Health Care offers a comprehensive benefits plan that includes the following: Paid holidays vacation and sick leave vision dental and medical health plans employer paid life insurance 401k with company match direct deposit and employee assistance learn more about BAYADA Home Health Care benefits an accredited regulated certified and licensed home health care provider BAYADA complies with all state/local mandates.

  BAYADA is celebrating 50 years of compassion excellence and reliability. Learn more about our 50th anniversary celebration and how you can join in here.

  BAYADA Home Health Care Inc. and its associated entities and joint venture partners are Equal Opportunity Employers. All employment decisions are made on a non-discriminatory basis without regard to sex race color age disability pregnancy or maternity sexual orientation gender identity citizenship status military status or any other similarly protected status in accordance with federal state and local laws. Hence we strongly encourage applications from people with these identities or who are members of other marginalized communities.